- WM (Foxborough, MA)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... **Remote Position: Must live 50 miles within a WM Call Center site near the following states:...Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact… more
- Fallon Health (Worcester, MA)
- …**Education:** * High school diploma or GED is preferred but we would consider relevant customer service call center work experience in lieu of ... N/A **Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills + A brief… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. ... kept up to date in the system at all times, follow up with customer to ensure the service call was completed satisfactorily; document in the system. + Order… more
- Fresenius Medical Center (Lawrence, MA)
- …REQUIRED SKILLS:** + 2 - 4 years' related experience. + Demonstrated experience in a customer service , call center or clinical environment required; ... basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication....Must be available for inclusion in a rotating 24-hour call coverage schedule. + Must be available to work… more
- Fresenius Medical Center (Lawrence, MA)
- …have excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line ... laboratory results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. +… more
- Robert Half Office Team (Pittsfield, MA)
- …Have/Top Requirements: + Experience handling high-volume inbound calls in a customer service or call center environment. + Ability to confidently address ... with a leading bank in Pittsfield, MA, to find a dedicated Customer Service Representative for a contract-to-permanent opportunity. Key Responsibilities: +… more
- Fallon Health (Worcester, MA)
- … service . In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...benefit/claims/referral questions in support of the Customer Service function. + Manage the Call Tracking… more
- TEKsystems (Worcester, MA)
- …are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Skills Customer service , Call center , Customer support Top ... Skills Details Customer service , Call center , Customer support Experience Level Entry Level Job Type & Location This is a Contract to Hire position… more
- Kelly Services (Chelmsford, MA)
- …1-2 years solid customer service background, preferably in a Call Center environment.** **- Computer database knowledge Professional telephone manner and ... achieve the best results for the Customer .** **Skill Requirements:** **- At least...you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to… more
- Aspen Dental (Boston, MA)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Cardinal Health (Boston, MA)
- …Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in ... **_What Customer Service Operations contributes to Cardinal...service to resolve member issues on the first call whenever possible. + Escalate complex issues via email… more
- Robert Half Office Team (Springfield, MA)
- …supporting special projects as needed. Requirements * Proven experience in customer service , preferably in a call center environment. * Proficiency in ... Description We are looking for a dedicated Customer Service Representative to join our client's team in Springfield, Massachusetts. In this Contract to permanent… more
- ARAMARK (Jamaica Plain, MA)
- …ones may be assigned without formal notice. **Qualifications** * Previous customer service and/or call center experience preferred * Experience in food ... Chance Ordinance. **Job Responsibilities** * Function comfortably in a fast-paced, performance-based call center environment where every call is recorded… more
- Highmark Health (Boston, MA)
- …sits within the Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the ... **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring...in supervisory position + 3 years of experience in customer service and/or health industry environment **Preferred**… more
- Capital One (Boston, MA)
- …Diploma, GED, or Equivalent Certification + At least 3 years of Customer service or Call Center experience + At least 2 years of experience in auto ... reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** This role is 100%… more
- Sharecare (Boston, MA)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- National Safety Council (Worcester, MA)
- …Outlook, Excel, Word, and Powerpoint + At least 2 years of relevant customer service or call center experience preferred + Requires prolonged sitting. + ... and prevent injuries. Position Highlights: Under general supervision, the Instructor Service Specialist is assigned classes state-wide to conduct quality assurance… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …when required. **Required Qualifications** + High School Diploma or GED. + Minimum 2 years call center customer service experience. + Minimum 1 years ... The Senior Customer Service representative is responsible for...call volumes. + Responsible for providing support to customer service representatives (CSRs) on weekends, when… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Customer Service Representative, Call Center Representative, Claims, Work ... - Assure written and verbal communications are timely, professional and empathetic. + Customer Service - Deliver service to customers and agents aligned with… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative, Customer Service Representative, Recruiting, ... met and to identify and resolve any on-line error conditions. + Provide customer service based on an assigned agency plan. + Must maintain department standards… more