- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... a seasoned project manager with a strong customer -centric mindset and the ability to navigate implementation...launch that positions them for long term adoption and success , and smooth transition to the post- implementation … more
- Ganymede (Cambridge, MA)
- …to advance science is through better software and data connectivity. As an Implementation Manager at Ganymede, you'll spearhead our complex implementations with ... Assessment: Identify and own potential risks and issues that may impact implementation timelines or project success , develop mitigation strategies, and… more
- ReSound (Boston, MA)
- …to senior leadership and cross-functional partners. + Support smooth handoffs from implementation to support and customer success teams. **What ... that truly make the world look and sound better.** We're seeking a **Services Implementation Manager ** to execute the rollout of new post-sales service offerings… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... success as if it is your own! Our Customer Success team is collaborative, energizing, and...in a fast-paced SaaS client services role, including new customer implementation , onboarding, and ongoing relationship management… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is... Manager (CSM) is responsible for driving customer loyalty, adoption, and successful implementation of… more
- Sprinklr (MA)
- …customers, navigating ambiguity, de-risking challenges, and driving alignment across Sales, Product, Implementation , Support, and Customer Success . + **Shape ... value of their investment in Sprinklr by driving seamless implementation , adoption, and long-term success . **What You'll...long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead… more
- Sprinklr (MA)
- …more about our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Public Consulting Group (Boston, MA)
- Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human ... Responsibilities** We are currently seeking the services of a full-time Implementation Specialist to support our Software System Integration and modernization… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... Customer Experience team and is responsible for development, implementation and management of improvement initiatives associated with multiple lines of business.… more
- EPAM Systems (Boston, MA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... how to collaborate across many stakeholders in the construct of delivering overall success for the customer + Develop effective relationships with key internal… more
- American Express (Boston, MA)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... with a heavy focus on attention to detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver best in… more
- Sharecare (Boston, MA)
- …to ensure client and operations expectations are met + Manage and meet project implementation targets for timeliness, customer success metrics + Serve as ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- Wilson Language Training (Boston, MA)
- …role, you will also collaborate with internal teams to investigate and write implementation success stories and utilize data-driven insights to inform continuous ... Research Manager **Department:** Product **Location:** Here at Wilson Language...+ Examine district implementations of Wilson programs and write success stories to spotlight implementation success… more
- TELUS Agriculture & Consumer Goods (MA)
- …to achieve a specific Project/ customer goal. The Consumer Goods Project Manager manages Implementation and SaaS Upgrade Projects for TELUS Consumer Goods' ... Enterprise, TPM Global, TPM Retail and TPO. The Project Manager focuses on people ( customer and internal...Regularly co-ordinate and communicate with Project Stakeholders; + Ensure customer satisfaction and Project success , prior to… more
- State of Massachusetts (Boston, MA)
- …recent, practical experience with IT infrastructure. In addition to direct technology implementation and support responsibilities, the Manager is expected to ... YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK):* https://careers-publiccounsel.icims.com/jobs/2829/ manager -of-infrastructure-operations information-technology/job ** The Committee for Public Counsel Services,… more
- Norstella (Boston, MA)
- …and TrialScope Intelligence-while maintaining a customer -first mindset.The Project Manager will support the TrialScope Implementation team on assigned ... Project Manager will lead the training, management, and successful implementation of the TrialScope product suite-including TS Disclose (formerly PharmaCM), Core… more
- Amazon (Boston, MA)
- Description Amazon is looking for a Pre-Construction Manager who will be responsible for project managing building industrial development including new builds, ... of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit… more
- Omnicell (Boston, MA)
- …new products, selling add-on and replacement solutions, and laying the foundation for customer success . + **Execute** : Meet assigned goals for quota attainment, ... **Why Join Omnicell?** We are looking for an Account Manager to join our team, where you are passionate...customer . **How You'll Elevate at Omnicell** At Omnicell, success isn't just about what you achieve-it's about how… more
- IBM (Boston, MA)
- …B2B customer -facing role with responsibility for problem resolution and customer success . * High-level knowledge of enterprise IT organizational, business, ... in support of their Cloud initiatives on their roadmap. Success of the team and each individual is measured...relationships with rapport and credibility. The Cloud Technical Account Manager (TAM) has a strong technical aptitude, loves to… more
- VF Corporation (Natick, MA)
- …with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, ... the selection and hiring of qualified candidates. + Partner with the Store Manager on the implementation of visual merchandising directives and maintain… more