- Reynolds & Reynolds (North Andover, MA)
- …EST*TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Customer Support Manager to join our growing team. As a ... Customer Support Manager , you will be responsible for providing excellent service, coaching, training, mentoring, motivating, and managing of the support … more
- Berkshire Bank (Worcester, MA)
- Division: Retail Banking Department: Customer Support Center Reports to: Customer Support Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - ... and various other customer service requests. 10% + Provides back up Sr. Customer Support Specialist to help coach and mentor new team members as needed. 5% +… more
- Zurich NA (Boston, MA)
- …at the F&I Customer Support Associate or F&I Customer Support Consultant level. The hiring manager will determine the appropriate level based upon ... F&I Customer Support Associate or Consultant 122282 Zurich is seeking an F&I Customer Support Associate or Consultant to join our Finance & Insurance… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- Amazon (North Reading, MA)
- …Leads, Systems Engineering, Deployment Engineering, Software Development, and Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics and we will give you the tools and support you need to invent with us in ways...is seeking a talented and motivated Solutions Technical Program Manager (Solutions TPM) who will be part of the… more
- Amazon (Westborough, MA)
- …Deployment Engineering, Solutions, Manufacturing & Supply Chain, Product, & Customer Support . If you are a Technical Project Manager , Technical Program ... Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the Sortation...to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will… more
- CVS Health (Boston, MA)
- …we do it all with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is responsible for monitoring and ... Experience across digital channels. This role will help to support Voice of Customer insights for Experiences...**Proactive Insights:** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify… more
- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all Point32Health ... improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact...to define and execute strategic and/or departmental initiatives in support of specific lines of business, market segments or… more
- Point32Health (Canton, MA)
- …leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on the enterprise ... improvement. Using a research-based and data-driven approach while grounded in customer -centricity, the CX Measurement & Improvement Program Manager will… more
- Dodge Construction Network (Boston, MA)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute… more
- GE Vernova (MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... customers, while generating controls aftermarket services growth in the existing contractual customer base. The Customer Success Manager will be primary… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA, United States Job Family : Customer Service Job Type : Regular Posted : Apr 2, 2025 Job ID : 56089 Back to ... all customers, distributors and international affiliates; The role will support all aspects of technical, and non-technical customer... warranties and contracts; depending on the size and customer base customer service manager … more
- American Express (Boston, MA)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Cadrex (Agawam, MA)
- Customer Service Manager Agawam, MA (http://maps.google.com/maps?q=59+Gen+Creighton+West+Abrams+D+Agawam+MA+USA+01001) Description OVERVIEW Cadrex is searching ... for a Customer Service Manager who will be responsible...complex issues will contribute to building and maintaining positive customer relationships. By providing guidance, training, and support… more
- Sharecare (Boston, MA)
- …management to assigned staff + Ensure compliance with regulatory requirements impacting customer support function **Qualifications:** + 3+ years of contact ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective… more
- CVS Health (Wellesley, MA)
- …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team to ... of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,...optimize tools needs to effectively listen to and gather customer feedback. + Influence prioritization of production support… more
- Grifols Shared Services North America, Inc (Boston, MA)
- …to drive the reagent and capital revenue growth + Create implementation plans to support the customer instrument implementation and go live goals + Provide ... Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This...order to insure quick Go Live and a quality customer experience. This position is responsible for communicating the… more
- RTX Corporation (Tewksbury, MA)
- …program reviews, meetings, internal handoffs and customer deliveries + Support the Proposal Manager for new contracts; manage program-level proposal ... opportunity process in accordance with specific financial goals and obligations + Support customer program reviews, prepare for customer visits + Expected to… more
- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is seeking an expert and visionary ** Customer Care Communications Manager II** to lead strategic, high-impact communications across ... communication strategies that engage our 24/7 frontline Team Members, enable Customer Care Leadership, and support high-visibility business initiatives with… more
- FranklinCovey (Boston, MA)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... manager of revenue operations and strategy for our customer growth and expansion business. This role will partner...growth and expansion business. This role will partner and support our Director of Revenue Operations of Customer… more