- Robert Half Technology (Woburn, MA)
- Description We are looking for a skilled Help Desk Analyst II to join our team on a contract basis in Woburn, Massachusetts. In this role, you will ... activities. Requirements * At least 1 year of experience in a help desk or technical support role. * Proficiency in troubleshooting Android, Apple devices,… more
- Tufts Medicine (Burlington, MA)
- …on call support rotation, troubleshooting and resolving system issues escalated by the Help Desk . 17. Collaborate with vendor support personnel to research and ... resolve vendor product issues. 18. Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications. 19. Participate in cross-training, as a trainer and a… more