- IQVIA (Northborough, MA)
- …program . Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. _The information ... changes to reduce overtime to limit company expenses + Monitor and verify call center staff phone calls with patients, providers, and third-party payers + Review… more
- Beth Israel Lahey Health (Haverhill, MA)
- … Center Director, the Call Center Evening Manager monitors call center program guidelines and policies with the purpose of ensuring compliance ... Clinician Evening Manager for our Emergency Services Call Center ! The Triage Evening Manager...functioning of the Emergency Services Division Call Center , including oversight and monitoring of the program… more
- U-Haul (Somerville, MA)
- …Theft Protection + Critical Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: + Assist with calls ... like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal...for advancement + Mindset App Reimbursement + Gym Reimbursement Program + Health insurance & Prescription plans, if eligible… more
- Eversource Energy (Westwood, MA)
- …and cost\-effectiveness\. **Technology Integration:** + Be a key player in understanding call center technology to enhance operational effectiveness and the ... leader within our Customer Experience Team, the Senior Contact Center Vendor Manager plays a crucial role...experience\. **Data and Reporting:** + Responsible for review of call center metrics and reporting to identify… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... clinical care management team the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a...settings such as but not limited to, the health center , community, home or an inpatient facility. Essential Duties… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …EBNHC for patients and staff and in the community under the direction of the program manager . + Will participate and collaborate as part of the Quality ... and training requirements. + Responsible for collaboratively working with Program Manager around program planning... (DIS). + Prepares and actively participates in monthly call with DPH/OHA contract manager . + Completes… more
- Fresenius Medical Center (Waltham, MA)
- …procedures to ensure timely resolution. + Works with the applicable clinical manager (s) to accommodate shift requests as appropriate. + Exhibits knowledge of all ... the patient services provided. Provides regular communication to management regarding program status, customer service issues, and obstacles affecting the referral… more
- Hildebrand Self-Help Center (Cambridge, MA)
- …the cycle of homelessness for greater Boston families and are seeking a Case Manager to join our team. What You Will Do: + Conduct psychosocial needs assessments ... a moment of crisis and report significant concerns to program management in a timely manner. + Utilize clinical...days a week at multiple locations. + Participate in on- call duties. What You Will Need to Bring: +… more
- State of Massachusetts (Danvers, MA)
- …supervision to all assigned unit staff (Direct Support series, Clinical, Support Staff, Program Manager ) by evaluating all aspects of the quality of service ... **Organization:** **Department of Developmental Services* **Title:** *Unit Director - Program Manager V* **Location:** *Massachusetts-Danvers-450 Maple Street*… more
- Olympus Corporation of the Americas (Westborough, MA)
- …our core values by staying **True to Life.** **Job Description** The Sr. Program Manager will be responsible for managing large-scale, highly complex, ... with both internal and external team members. The Sr. Program Manager is responsible for the planning...your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus… more
- Olympus Corporation of the Americas (Westborough, MA)
- …email at ###@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (###). Posting Notes: || ... **Job Description** The position holder is responsible for the overall program leadership for the operations function for product development and/or operations… more
- EDB (Boston, MA)
- …and the community take Postgres everywhere. Join us! **Professional Services Portfolio and Program Manager ** **Job Summary** Enterprise DB is seeking a highly ... Postgres since the beginning and we are proud to call thousands of boundary-pushing customers our partners. Proud though...motivated and experienced CX Portfolio and Program Manager to join our team. The… more
- HomeSafe Alliance (Boston, MA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **HomeSafe Alliance** is the single global...**HomeSafe Alliance** is the single global household goods movement manager for USTRANSCOM and the US Armed Forces, Department… more
- Chewy (Boston, MA)
- …insurance industry + Five or more years of operations leadership experience, customer service call center or sales is preferred. + Three or more years of ... **Our Opportunity:** Chewy is looking for a Sr. Program & Compliance Manager to join our business team in location-flexible. This position is an exciting… more
- Fresenius Medical Center (Boston, MA)
- …and federal regulations. + Performs all essential functions under the direction of the Program Manager (PM) and with guidance from the Educator, Preceptor or an ... **POSITION FEATURES:** + Location: **Boston Medical Center ** + 2021 and 2022 America's 'Most Loved...modifies the treatment plan as indicated and notifies inpatient program manager , appropriately credentialed physician, patient's primary… more
- Beth Israel Lahey Health (Woburn, MA)
- …difference in people's lives.** Under the general supervision of the Nurse Manager , provides direct patient care in accordance with Winchester Hospital's policies ... preceptor and/or charge nurse role at the direction/discretion of the nurse manager . 11. Completes competencies for unit specific responsibilities. 12. Takes on-… more
- East Boston Neighborhood Health Center (Winthrop, MA)
- …and alongside other CHWs. The CHW will report to the EBNHC Asthma/COPD Program manager . Full time position, Monday-Friday, 8:00 AM-5:00 PM. Bilingual ... immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers...member of the primary care team through the Asthma/COPD Program to improve the health and quality of life… more
- Universal Health Services (Jamaica Plain, MA)
- Responsibilities Registered Nurse (RN) Opportunity - The Quincy Center This opportunity is either full-time (40 or 32 hours/week) or part-time (24 or 16 hours/week), ... for our Registered Nurse (RN) includes: + BSN Scholarship Program - $5,000/year + Tuition Reimbursement - $4,000/year +...by email at ###@uhsinc.com or by phone at ### ( call or text). What do our current nurses value… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From ... at careers.ebnhc.org (http://http//careers.ebnhc.org/) . Time Type: Full time Department: PACE Center All Locations: East Boston Description: Works with the Home… more
- Hildebrand Self-Help Center (Cambridge, MA)
- …the Housing Specialist Supervisor (HSS) is to oversee Hildebrand's Scattered-Site Emergency Shelter Program 's Housing work and meet or exceed the exit goal set by ... HLC. Reporting to the Family Shelter Manager , the HSS is an integral part of the...to ensure the high functioning of daily emergency shelter program operations. The Housing Specialist Supervisor, working in conjunction… more