- Sprinklr (MA)
- …driving seamless implementation, adoption, and long-term success . **What You'll Do:** As the ** Success Program Manager ** , you will lead the execution of ... to bring consistency, transparency, and predictability across all phases of the program lifecycle. + **Serve as the executive escalation point** for customers,… more
- Pearson (Boston, MA)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Lawrence General Hospital (Lawrence, MA)
- …as part of a comprehensive effort to prepare students for career placement and success . The Program Manager enhances, facilitates, and promotes meaningful ... The Program Manager of Internships and Workforce...program goals. * Create metrics to measure outcomes, success and areas for enhancement. ? Research other internship… more
- ServiceNow, Inc. (Waltham, MA)
- …capital projects and initiatives are aligned with organizational objectives and support business success . As a Strategic Program Manager , you will be ... work better for everyone. We are seeking an experienced and versatile Strategic Program Manager to lead and oversee strategic initiatives within our Workplace… more
- Point32Health (Canton, MA)
- …Program Manager II should be able to resolve most roadblocks to ensure success and progress. The Program Manager II should make recommendations for ... **Job Summary** SUMMARY: Under direction of the management, the Compliance Program Manager II is responsible for managing compliance and regulatory projects and… more
- Dynatrace (Boston, MA)
- …execution, communication, enablement, and success measurement. The Senior Technical Program Manager must have broad experience and knowledge of SaaS ... in support of business growth. As a Senior Technical Program Manager , you will be a part...with Salesforce, NetSuite and SuccessFactors. + Ability to quantify project/ program success with cost and data related… more
- Boston Public Schools (Boston, MA)
- …and activities to recognize success and attendance + In collaboration with Program Manager , produce monthly newsletter for program to be shared ... execute the vision and manage the daily operations of the Road To Success Program . The Director is responsible for the management and development of teachers and… more
- Mercury Systems (Andover, MA)
- …record within military defense electronics and telecommunications companies, is seeking a Customer Success Manager (our internal job title for this role is Sr. ... the Prime and the Prime withing Mercury. The Customer Success Manager will work in a fast-paced...build strong relationships with customers (appropriate buyers, material managers, program people, etc.), understand forecast and buying process +… more
- Rocket Software (Boston, MA)
- …Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer … more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including playbooks, to ... be part of a team that is redefining customer success with our customers and partners? Amazon Web Services...internal and partner facing content that meets audience and program requirements in creative and engaging ways - Analyze… more
- S&P Global (Boston, MA)
- …use):** 11 **About the Role:** We are seeking a strategic and people-focused ** Manager , Customer Success Management - Americas** to lead a high-performing team ... of 8-10 Customer Success Managers (CSMs). You'll be responsible for driving performance...future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial… more
- Proofpoint (Boston, MA)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value of ... their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that...executive communications, white papers, etc. + Strong project and/or program management skills and high attention to detail, with… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer-centric mindset and the ability...launch that positions them for long term adoption and success , and smooth transition to the post-implementation experience. Our… more
- Confluent (Boston, MA)
- …to contribute to, and articulate, the long term strategy of the Confluent Federal customer success program + Ability to handle ambiguity and lead a team through ... technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs, similar to a...Architects (CSTAs). Our CSTAs, similar to a Technical Account Manager (TAM), work with our Strategic customers in our… more
- Sprinklr (MA)
- …more about our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship ... product development lifecycle-ensuring platform evolution matches client priorities. **Cross-Org Program Management** + Lead cross-functional coordination across IT, business,… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... expand usage and drive adoption. You celebrate your customers' success as if it is your own! Our Customer...plus. Benefits Allego offers a comprehensive and competitive benefits program that enables employees to choose the benefits that… more
- Amazon (North Reading, MA)
- …to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site leaders ... with Amazon Robotics' technologies. You will use your technical acumen, program management, organizational change management, and communication skills to align a… more
- Amazon (North Reading, MA)
- …to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site leaders ... with Amazon Robotics' technologies. You will use your technical acumen, program management, organizational change management, and communication skills to align a… more
- Amazon (North Reading, MA)
- …invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site management ... utilize Amazon Robotics' technologies. You will use your technical acumen, program management, organizational change management, and communication skills to align a… more
- L3Harris (Northampton, MA)
- …and cyber domains in the interest of national security. Job Title: Lead Operations Program Manager Job Code : 24095 Job Location: Northampton, MA-relocation is ... engaging environment designed to empower employees and promote work-life success . Fundamental to our culture is an unwavering focus...the heart of innovation and leadership as an Operations Program Manager (OPM) at L3Harris, where you'll… more