- Commonwealth Care Alliance (Boston, MA)
- … customer experience is a top organizational priority. The VP for Customer Service and Consumer Experience Operations is a critical leadership ... communications functions across all markets and products. The VP for Customer Service and Consumer Experience Operations is responsible for leading CCA's… more
- Rocket Software (Boston, MA)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Vice President , Product Management will have full end-to-end ownership and ... for product vision, features and functions, packaging, and market impact. The Vice President , Product Management will have full end-to-end ownership and… more
- Commonwealth Care Alliance (Boston, MA)
- **Why This Role is Important to Us:** **Position Summary:** instED's Vice President of Customer Experience is a key member of instED's management team ... services across all existing and new clients and managing the customer satisfaction across all constituents. **Supervision Exercised:** + Yes, which includes… more
- JPMorgan Chase (Boston, MA)
- …to manage a team and provide the best service for our clients. As a Vice President in ETF Operations, you will have the opportunity to lead and manage a ... and maintain effective working relationships with clients and counterparties + Excellent customer service skills with attention to detail + Results orientated;… more
- Synchrony (Boston, MA)
- …life through all stages and touchpoints for both prospects and existing customers. The Vice President , Consumer Bank Lifecycle Marketing & Technology will ... Job Description: **Role Summary/Purpose:** Are you passionate about customer marketing and want to be part of...learning, CRM, CDP, analytics, etc. To achieve this, the VP , Consumer Bank - Lifecycle Marketing &… more
- Wellness Pet Company (Burlington, MA)
- …their parents. Come for a walk with us today! What You-ll Accomplish Reporting to the Vice President of Sales, you will manage and develop all aspects of the ... years of a successful track record in sales, marketing, trade marketing and/or customer marketing. Must have consumer packaged goods (CPG) experience. + Digital… more
- Marriott (Boston, MA)
- …travel as part of the position. This Leader reports to the Global Vice - President of The Leadership Center. **EXPECTED CONTRIBUTIONS** Responsibilities for the ... specializes in delivering organizational culture transformations, leadership development, and service culture development. The Director of Marketing and Operations… more
- Carrier (MA)
- …subject matter expert and internal resource. This position will report to the Vice President of Project Structuring and Financing. **Key Responsibilities** + ... develops energy infrastructure and efficiency solutions to meet each customer 's individual financial, technical, operational, and sustainability objectives through a… more
- Pine Street Inn (Jamaica Plain, MA)
- …of day shift on a daily basis including; scheduling, rotations, crisis management, customer service , security screening, food service , clothing, toiletries, ... This includes helping the shift stay focused on a service model that emphasizes the use of Trauma Informed...Supervisor, Shelter Director (HFI, Men-s Inn or Shattuck Shelter), Vice President of Emergency Services, Chief Program… more
- North Shore Bank (Saugus, MA)
- POSITION SUMMARY: Under the direction of the Senior Vice President Retail Lending Manager the mortgage loan originator (MLO) provides a financial service to ... + Represent the bank in a professional manner, providing exceptional quality, service , and advice to potential customers. + Counsel and explain products, rate,… more
- Prime Therapeutics (Boston, MA)
- …vision, depth perception and ability to adjust focus **Reporting Structure** + Reports to Vice President in the Operations Shared Services or a Senior Director ... and identification of issues to ensure timely resolution; utilize data analysis and customer research to resolve issues + Works with the LPM (Lean Portfolio… more
- BlueTriton Brands (Framingham, MA)
- …in **Framingham, MA** . This position will report directly to the **Regional Vice President (RVP)** of the Northeast Region. **The primary responsibilities will ... * Responsible for the financial (Profit & Loss) and Customer Satisfaction performance for the facility * Serving as...manager to a team of leaders and employees. * Consumer products goods industry experience required, prior food or… more
- Red River (Lexington, MA)
- …at the customer location. + Develop, document and continuously refine service desk operating processes and procedures to drive improvements for more effective ... that leverage Service Desk staff. + Manage client escalations and customer satisfaction related issues + Provides guidance to direct reports, both first line… more
- Baystate Health (Springfield, MA)
- …Health. The Director Innovation focuses on optimizing patient care and consumer experience through digital capabilities and innovations. The Director also leads ... company's digital presence aligns with its mission and value and enhances customer journeys across all digital touchpoints. Director position should have a minimum… more
- Forrester (Cambridge, MA)
- …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online...that currently are not Forrester clients. + Sell to VP level and above within the prospect's IT and… more