- Conifer Revenue Cycle Solutions (Rock Hill, SC)
- …Scheduling, Emergency Department and any on or offsite clinics. Maintains positive customer service at all times, assisting staff in resolving issues. Enforces ... vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience required… more
- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Wells Fargo (Charlotte, NC)
- … customer service delivery to affluent customers balancing credit quality with customer experience + Lead complex initiatives with broad impact ... appropriate credit line requests + Expert communication skills ensuring best in class customer experience and proactively address customer needs to customize… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Woodforest National Bank (Belmont, NC)
- …greeting, engaging, and developing relationships with retail partners and customers. * Embrace and lead a technology driven customer experience . * Lead , ... * Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience , compliance, and growth objectives for assigned branches… more
- BIC Corporation (Charlotte, NC)
- …a positive team culture that encourages feedback, adaptability, and a strong focus on customer experience + Lead multi-site inventory and staff management ... chain, or distribution leadership + Demonstrated ability to build, develop, and lead high-performing, collaborative teams + Proven experience managing multi-site… more
- Woodforest National Bank (Charlotte, NC)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more
- Coinbase (Charlotte, NC)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Coinbase (Charlotte, NC)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Regions Bank (Charlotte, NC)
- …and refines CRM driven customer recapture and acquisition strategy including intelligent lead distribution, customer journey experience pathing, lead ... of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used...lending platforms. The incumbent will be expected to drive customer harvesting and recapturing through strategic leadership and a… more
- Carrier (Charlotte, NC)
- …Responsibilities** + Serve as the primary point of contact to initiate, organize, and host customer visits. + Lead customer tours, acting as the main host ... We are seeking a highly organized, detail-oriented professional to lead and host customer visits, factory witness...This role is critical in ensuring a seamless, engaging experience for customers and internal teams. The lead… more
- Burlington (Monroe, NC)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- MSC Industrial Supply Co. (Davidson, NC)
- …of product owners responsible for managed inventory platform capabilities, customer experience , and innovation delivery. + Lead and design the deployment of ... the integration of Managed Inventory Programs into eBusiness platforms for a cohesive customer experience + Measures the ROI impact for full product portfolio… more
- BrightView (Charlotte, NC)
- …and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate ... collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and… more
- Honeywell (Charlotte, NC)
- …AI and automation strategy, deploying technologies that improve efficiency, scalability, and customer experience . **Key Responsibilities:** + Lead AI and ... with business leaders on AI/automation priorities. + Drive adoption of AI in customer , supply chain, and operations. + Monitor and evaluate AI/automation use cases.… more
- OneMain Financial (Charlotte, NC)
- …creative technical solutions to improve the company's decision making, the customer 's experience , and shareholder return + Lead a team to conduct statistical ... the role will also have responsibilities for model monitoring, customer segmentation, competitive analysis, and input into strategy. A...media and digital data to improve model performance + Lead innovative solutions to gain more value from credit… more
- The ODP Corporation (Matthews, NC)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- Xylem (Charlotte, NC)
- …We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is seeking a ... diligent, self-sufficient individual with strong organizational skills to facilitate the sales lead process through our Lead Clearing House team. The Lead … more
- Deloitte (Charlotte, NC)
- A Lead ServiceNow Product Manager is an expert individual contributor responsible for ensuring a product's value and viability within a product line. This role ... involves leading empowered, cross-functional product teams to solve complex customer problems that align with strategic business needs. The Lead Product Manager… more
- Burlington (Concord, NC)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... leadership rotation schedule. **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead...Store Closing Lead will provide a great Customer Service experience to all customers and… more
