- Lafrance Hospitality (Littleton, MA)
- …Hotel, Hospitality, customer service , receptionist, administrative Requirements + Prior front desk experience in a hotel setting preferred + Multitasking ... for a charismatic and customer-oriented Part-Time and Full -Time Front Desk Agent. Hurry and join our...up to $500! If you are an ambitious and guest -focused candidate with some weekend availability, we encourage you… more
- Marriott (Boston, MA)
- …on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services / Front Desk . Position directs and works with managers ... school diploma or GED; 2 years experience in the guest services , front desk...Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Marriott (Boston, MA)
- …as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services / Front Desk , Retail/Gift Shop, Concierge, ... school diploma or GED; 6 years experience in the guest services , front desk...and concierge. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives… more
- Marriott (Boston, MA)
- …and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a ... the foundation of the job. Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and… more
- Sage Hospitality Group (Boston, MA)
- …flexible schedule availability. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... to help define how we can be distinctly 'of service ' to them - it's a guest -changing...work of, resolve issues/problems and coach and counsel the front desk team members to ensure a… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 3 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 1 year experience in the guest services , front desk...with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven **Lead Front Desk Attendant** to join our team ... **Cambridge, Massachusetts** . In this hands-on role, you'll oversee front desk operations, ensuring a smooth, welcoming,...in a heavy customer-facing role, such as member check-ins, guest sign-ins, and transactions, as well as assisting with… more
- IHG (Boston, MA)
- **Do You See Yourself as a Front Desk Agent?** **Welcome the World with Elegance at InterContinental(R) Boston - Where Every Guest 's Journey Begins with ... in our legacy of excellence. **Position Overview** As a Front Desk Agent, you are the orchestrator...and returning guests with tailored acknowledgment + Deliver personalized service and thoughtful recommendations, anticipating guest needs… more
- Marriott (Andover, MA)
- …guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the ... Shift, 5 days a week **Job Number** 25083293 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Boston Andover, 10 Campanelli Drive,… more
- Omni Hotels (Boston, MA)
- … Office experience. + At least One year Previous luxury hotel experience strongly preferred within Guest Services or Front Office + Previous Front Office ... guests during the arrival and departure process through training, guest service recovery and adherence to established...such as by communicating needed tasks to next available Front Desk Agent and ensure that tasks… more
- Marriott (Chelsea, MA)
- **Additional Information** **Job Number** 25110950 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Boston Logan Airport/Chelsea, ... this role you will be directly responsible for the front desk and night audit teams, with... and night audit teams, with a focus on guest and associate satisfaction. To be successful in this… more
- The Colonnade Hotel (Boston, MA)
- …The Front Office Manager leads the Front Office Team including overseeing Guest Service Agents, Bell, and Door. This role will also help to efficiently ... related issues to all levels of management and performing guest service agent duties as required, including...What the job is like: * Support and coach front desk * Complete shift check-lists as… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, ... mail and message service all the while providing outstanding service ...education degree (GED) required. + Previous experience in a Front Desk or customer-facing role is preferred.… more
- Marriott (Boston, MA)
- …team, and deliver standout guest experiences every single day. From front desk greetings to behind-the-scenes strategy, you'll be everywhere it matters, ... plus! + Confident leading teams, shaping strategy, and inspiring performance + Service -focused and driven by delivering exceptional guest experiences + Excellent… more
- Marriott (Boston, MA)
- …to ensure adequate supplies. * Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. * Works effectively with the ... related areas in the absence of the Director of Services or Housekeeping Manager. * Observes service ...to improve service performance. **Ensuring Exceptional Customer Service ** * Handles guest problems and complaints… more
- Lafrance Hospitality (Lowell, MA)
- …efficiently. + A comprehensive understanding of hotel operations, including front desk , housekeeping, and food and beverage services . If you believe you ... managing all departments within the hotel to deliver outstanding guest service while upholding the highest standards...in food & beverage + Minimum 1-3 years hotel Front Desk experience OR prior Property Management… more
- IHG (Boston, MA)
- …**Required Skills & Experience** Associate degree and one year of experience as a front desk agent, reservations coordinator or relevant field of work, or an ... to detail into their careers. People who place the guest at the heart of every experience and embody...heart of every experience and embody the elegance and service culture of the InterContinental brand. **Hotel Overview** For… more
- Marriott (Boston, MA)
- …weekend flexibility is required **Job Number** 25112446 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Residences Boston South ... and activities. Contact appropriate individual or department (eg, Bellperson, Front Desk , Housekeeping, Engineering, Security/Loss Prevention) as necessary… more