- Somatus (Mclean, VA)
- …a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of ... well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and maintain the overall… more
- Applied Research Solutions (Washington, DC)
- …+ Experience: Minimum 3 years of professional experience in help desk, technical support , operations, or IT customer service roles + Security Clearance: ... Service : Proven track record of providing excellent customer service and technical support + Documentation: Strong written communication skills for… more
- iCIMS (Washington, DC)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- Applied Research Solutions (Washington, DC)
- …a Senior Operations & Maintenance Support Specialist to provide advanced technical support with specialized focus on Kubernetes and Virtual Desktop ... + Serve as first point of contact for end-user technical support requests related to cloud services,...cloud services, hosted applications, and VDI functionality, providing responsive customer service and executing deep troubleshooting +… more
- Ralliant (Washington, DC)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Tyto Athene (Washington, DC)
- …. + Achieves operationalobjectivesby implementingservice level agreements,quality, and customer - service standards; resolving problems;identifying, tracking, and ... Athene is seeking a? **Senior** **Program Manager** **(** **PgM** **)** to support a Enterprise IT Services contract in Washington, DC.TheSenior Program Manageris… more
- Towne Park (Washington, DC)
- …a positive example for guest relations and empowers associates to provide excellent customer service . May perform guest/patient service duties including ... section of this job description. - 15% Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …advance initiatives that support the Metro system, focusing on improving safety, customer service , and efficiency. This is the perfect opportunity to be ... candidate will work with stakeholders throughout the agency to support the process that ensures Metro is investing in...capital need at the right time. This is a non- technical role and the emphasis will be on candidates… more
- Tyto Athene (Washington, DC)
- …machine learning, and statistical modeling to identify and mitigate threats. + Provide technical support for Continuous Diagnostics & Mitigation (CDM) / Zero ... newly awarded Cybersecurity and IT Risk Management contract supporting a federal customer . This role is critical to maturing the client's operational capabilities.… more
- Tyto Athene (Washington, DC)
- …in customer facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC or incident response experience ... for a **Tier 2 Incident Response Analyst (IR)** to support our customer in Washington, DC. Our...techniques and procedures (TTP) + Experience with major cloud service provider offerings + Knowledge of malware + Knowledge… more
- Red River (Washington, DC)
- …strong partner collaboration, and the ability to position solutions that support agency modernization, efficiency, and public service outcomes. **Primary ... required **Preferred Education/Certification/Experience:** + Experience in pre-sales, consulting, or customer -facing technical roles + Experience selling SaaS,… more
- Applied Research Associates, Inc. (Washington, DC)
- …contingently hire a motivated, energetic, and experienced **SPSS Senior Operations Manager** to support the Office of the Under Secretary of War for Research and ... Engineering (OUSW(R&E)) under the Specialized Program Support Services (SPSS) contract. The successful candidate will support OUSW(R&E) in its oversight of… more
- Applied Research Associates, Inc. (Washington, DC)
- …to contingently hire a motivated, energetic, and experienced **SPSS Operations Manager** to support the Office of the Under Secretary of War for Research and ... Engineering (OUSW(R&E)) under the Specialized Program Support Services (SPSS) contract. The successful candidate will support OUSW(R&E) in its oversight of… more
- AeroVironment (Arlington, VA)
- …+ In conjunction with the Marketing, Flight Ops, Project Management, and Customer Support Departments, organizes and supports trade shows, flight demonstrations, ... local US Government teams + Identifies initial customers and technical /operational requirements including identifying influencers and key decision makers,...training, and customer service visits + Other duties as… more
- Tyto Athene (Washington, DC)
- …Comfortable in customer facing environments + Ability to maintain a positive customer service mentality **Desired:** + Experience with major cloud service ... **Description** Tyto Athene is hiring an **Incident Response Analyst, Mid (Part-Time)** to support a law enforcement customer in Washington, DC. Our Incident… more
- BXP (Washington, DC)
- …established procedures. + Maintain logs on daily activities and events as required. + Provide technical support to the Lead and Chief Engineer. Assist in the ... with clients via proactive communication, routine follow-up and a high level of customer service . Non-Essential Functions: + Assist in the monitoring and… more
- Towne Park (Vienna, VA)
- …the ability to positively move the metrics for forecasting, productivity, claims, customer service , and turnover + Manages scheduling, overtime for associates ... on all shifts + Efficiently allocates labor resources to support service delivery + Works with the...of general business practices including accounting, human resources and customer service + Must be able to… more
- AeroVironment (Arlington, VA)
- …+ In conjunction with the Marketing, Flight Ops, Project Management, and Customer Support Departments, organizes and supports trade shows, flight demonstrations, ... local US Government teams + Identifies initial customers and technical /operational requirements including identifying influencers and key decision makers,...training, and customer service visits + Other duties as… more
- Battelle Memorial Institute (Arlington, VA)
- …and treating behavioral health issues to support all aspects of service member readiness and resilience + Provide technical expertise, consultation, and ... seeking a highly motivated, full-time **Operational Psychologist** to join our team in support of our government customer , US Special Operations Command. This… more
- Tyto Athene (Washington, DC)
- …Athene is hiring a **Senior Information Security and Privacy Officer** (ISPO) to support a law enforcement customer in Washington, DC. The successful candidate ... information systems meet security requirements and will lead and support ongoing privacy-related activities, including the development, implementation, maintenance,… more
