- Innovative Management & Technology Services (Woodbridge, VA)
- …work with the best customers on-site at top government agencies. Job Title: Help Desk Manager Primary Location: Woodbridge, VA Clearance: Top -Secret ... (TS) Clearance Position Summary: We are seeking an experienced and highly skilled Help Desk Manager to lead and manage our technical support operations for a… more
- NTT DATA North America (Washington, DC)
- …and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret Clearance to join our ... the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support ... ports of entry (POEs) into the United States. The Help Desk Manager will provide...calls as needed). + Oversee solutions repository and ensure top quality solutions are available to the staff. Develops… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:**...typically does not hire individuals at or near the top of the range for their role. Compensation decisions ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming ... into the Tier 1 Help Desk by the third ring. +...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- NTT America, Inc. (Ashburn, VA)
- …7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide the… more
- The Joint Chiropractic (Rockville, MD)
- …least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and ... and visit packages + Keeping management apprised of member concerns and following manager 's policies, procedures and direction. + Willingness to learn and grow +… more
- TekSynap (Washington, DC)
- …ourcustomer. The QA Manager will be responsible for ensuring that all help desk services meet or exceed client expectations and contractual obligations. This ... Develop, implement, andmaintainQA processes and procedures for the IT Help Desk . + Monitor and evaluate the...analytical skills, and the ability to lead ateam indelivering top -quality support. TekSynap is a fast growing high-tech company… more
- TekSynap (Arlington, VA)
- …operations help desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as ... services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a...questions, and requests. + Certifications: + HDI Support Center Manager or equivalent + Education: + Bachelor's degree in… more
- TekSynap (Washington, DC)
- …for ourcustomer. The QA Manager willbe responsible forensuring that all help desk services meet or exceed client expectations and contractual obligations. ... of experience inQuality Management + Strong knowledge of IT help desk processes, tools, and best practices....analytical skills, and the ability to lead ateam indelivering top -quality support. TekSynap is a fast growing high-tech company… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... ManTech seeks a motivated, career and customer-oriented **Deputy Program Manager ** to join our team in **Washington, DC.** This...degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... a motivated, career and customer-oriented **Desktop Support Services Operations Manager ** to join our team in **Washington, DC.** This...degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on… more
- ManTech (Herndon, VA)
- …is required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity with Agile ... motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This...degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …job portal (https://jobs.bilfinger.com/) only. Nearest Major Market:Washington DC Job Segment: Help Desk , Information Technology, Manager , Technology, ... Proposal Manager - Remote Centennial is a national leader...Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time.… more
- PLUS Communications (Arlington, VA)
- …Digital Advertising Manager to join our fast-growing digital practice to help top -tier advocacy campaigns and organizations win, every day. Your day ... a plus. + Familiarity with ad servers, like DoubleClick Manager , and DSPs, like The Trade Desk ...DoubleClick Manager , and DSPs, like The Trade Desk and StackAdapt. Demonstrated equivalent experience is accepted. +… more
- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network...functions. + Submit all initial IT requests to the Help Desk and monitor the progress of ... Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue ...tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated… more
- Deloitte (Arlington, VA)
- …Delivery Excellence Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting ... on 6/30/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal...and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and… more
- NTT DATA North America (Arlington, VA)
- …forward-thinking organization, apply now. We are currently seeking a IT Service Delivery Manager - US Citizen to join our team in Arlington, Virginia (US-VA), United ... States (US). **IT Service Delivery Manager ** Job Description: The government client is looking for...(Tier 0-4 lifecycle support services) for 24/7 high-performing service desk with measurable improvements and KPIs. The Service Delivery… more
- Palo Alto Networks (Reston, VA)
- …**Your Career** We are looking for a highly motivated, results oriented Senior Manager , Sales Finance ( Public Sector - FED/SLED ) to join our organization. ... this role is to partner with Public Sector Deal Desk , Sales Operation, Revenue, and Palo Alto Financial Services...Operation, Revenue, and Palo Alto Financial Services teams to help structure profitable and compliant transactions that address the… more