- The Computer Merchant, LTD. (West Mclean, VA)
- …and walking through design solutions as needed. Possesses unwavering commitment to customer service and operational excellence. Assists in supporting client ... cycle (SDLC) and software testing life cycle (STLC) Experience with System Operations using ITIL processes Experience in healthcare industry Experience working with… more
- Unknown (Washington, DC)
- …and ensuring profitability. This role involves leading and overseeing all restaurant operations , from production to service , and developing and implementing ... Head of Operations About the Company Ambitious restaurant company specializing...overseeing the logistics and execution of events to ensure customer satisfaction. Applicants must have a minimum of 8… more
- Unknown (Washington, DC)
- … operations . Experience in change management, process improvement, and a strong customer service orientation are essential. The ideal candidate will have a ... and automation. This executive will also be tasked with managing the delivery of shared services, building strong stakeholder relationships, and ensuring compliance… more
- Unknown (Washington, DC)
- …The SVP will be tasked with driving revenue generation through top-tier customer service , leading practice CX, and collaborating with cross-functional teams ... in healthcare or member services, particularly in the areas of operational expertise, customer experience operations , and a deep understanding of the US… more
- Unknown (Washington, DC)
- …Officer to lead its commercial strategy and drive growth through marketing, sales, and customer service operations . The successful candidate will be tasked ... ability to travel and a commitment to digital transformation and the delivery of high-quality digital strategies. Travel Percent Less than 10% Functions Marketing… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7263/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Amazon (Arlington, VA)
- …The Amazon Leo business operations team is looking for a Sr. Customer Delivery Manager to join our Global Enterprise Services organization, supporting our ... enterprise customer base. You will lead technical onboarding and service delivery for Fortune 500 enterprises, telecommunications providers, and other… more
- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career and customer -oriented **Integration Service Delivery Manager (ISDM)** to join our team in **Herndon, VA** . This is a ... EOC, Infrastructure Operations , and Network Operations teams to ensure seamless service delivery . + Oversee the Service Desk and Desktop Support… more
- Leidos (Camp Springs, MD)
- …stakeholder desired mission end state. + Drive special projects aim at enhancing or improving service delivery and customer experience. + Analyze service ... **Your greatest work is ahead!** Leidos is hiring a Service Delivery - Agreements Manager to support...Operations Manager and Problem Management team identify negative service trends and aid in solution development. + Teams… more
- Leidos (Arlington, VA)
- …objectives. Key Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment + Ensure compliance with ... exceptional talent, and an unwavering commitment to excellence. We are seeking a ** Service Delivery Line of Business (LOB) Manager** to join our mission-focused… more
- Cardinal Health (Washington, DC)
- …administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- SAP (Herndon, VA)
- …CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery , release and maintenance ... for service and support requirements of the customer regarding SAP NS2 cloud solutionsSupports delivery / operations teams to perform and drive root cause… more
- SAP (Herndon, VA)
- …Governance is established for each account and is the primary SAP NS2 Delivery point person aligned to customer executives throughout the services lifecycle, ... that span organizational boundaries including multiple business units and service partners/vendors. Delivery Executive provides leadership to cross-functional… more
- World Wide Technology (Washington, DC)
- …business outcomes, and serves as the executive point of accountability for delivery quality, financial performance, customer satisfaction, and growth enablement ... WWT's Advanced Technology Center (ATC) to accelerate solution validation, prototyping, and customer innovation. + Promote automationand modern delivery models to… more
- Deloitte (Mclean, VA)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... Microsoft platforms and integrate with other technologies, focusing primarily on client service delivery while also driving sales activities and thought… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives… more
- Amazon (Arlington, VA)
- …connectivity. The Amazon LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise Services (GES) ... Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, and… more
- BAE Systems (Falls Church, VA)
- …finance and procurement. This position requires a broad range of experience, including customer management, service delivery , leadership of diverse teams, ... **Job Description** BAE Systems, Inc. is looking for a CostPoint Delivery Manager to lead our Deltek CostPoint and IFS application teams. The successful candidate… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... data and AI transformations, with a focus on Generative AI advisory for delivery , user adoption, operations transformation, and AI governance. 5. Orchestrating… more
- Capital One (Mclean, VA)
- Senior Product Manager, Delivery Pipelines Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of ... fostering collaboration and delivering great experiences for our customers. Delivery Experience (DE) is at the heart of our...role, you will advocate for the needs of the customer while building our platform roadmap. You will ensure… more
