- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- Amazon (Arlington, VA)
- …- 7+ years of relevant experience in customer service operations required ( service delivery , vendor management), working across multiple geographies ... date on and lead technological innovation initiatives to enhance service delivery - Drive continuous operational improvements...degree - 5+ years of experience leading highly technical customer service operations - COPC… more
- Sherwin-Williams (Fairfax, VA)
- …moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, as ... history is necessary to protect the business and its operations and reputation and is necessary to protect the...in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of… more
- Prime Therapeutics (Washington, DC)
- …teams + Provide leadership, mentoring and personal growth and development opportunities to the Service Delivery and Operations team for select clients + ... every decision we make. **Job Posting Title** Director of Service Delivery **Job Description** The Director ...to this position + Demonstrated ability to focus on customer service while providing for quality assurance… more
- RTX Corporation (Arlington, VA)
- …product features + Partner with ES Infrastructure product and platform teams to align service delivery with customer expectations and enterprise standards + ... processes, with a focus on reliability, usability, and customer value. SDLs manage cross-functional delivery teams,...relevant experience will be considered. + Experience in IT service delivery , infrastructure operations , or… more
- Diversified (Washington, DC)
- …studio, live production and broadcast operations . This role oversees day-to-day service delivery , team management, and client relationships for a portfolio ... YOU CAN DO IT AT DIVERSIFIED. Job Summary: The Service Delivery Manager, Media is responsible for...of media clients, ensuring smooth operations across the media supply chain, live streaming, studio… more
- TekSynap (Reston, VA)
- …quality improvement processes. + Maintaining positive relationships with customers. + Identifying customer needs and overseeing service delivery within the ... of experience directly related to IT + Experience in customer service , leadership, and logistics may be...medium to large scale operations of IT Service + Experience utilizing service delivery… more
- NTT DATA North America (Arlington, VA)
- … Manager** Job Description: The government client is looking for IT service delivery , IT infrastructure, and IT lifecycle operations support for all of its ... Manager provides reports to Government leadership team on the performance of Service Delivery , customer complaints, and suggestions on how to improve on … more
- SAP (Herndon, VA)
- …derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on SAP NS2 ... benefit options for you to choose from. **SAP NS2 Service Delivery Manager (Austin, TX or Herndon,...for change management of planned activities + Supports the service plan review with the customer and… more
- SHI (Washington, DC)
- …The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services...team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations , ensuring… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer -oriented **Senior Service Delivery Program Manager** to join our team in the DC, Maryland, and Virginia ... value stream + Work closely with the Watch Officer, operations teams, and others to maintain focus on key...delivery opportunities and issues + Taking accountability for service delivery performance, meeting customer … more
- Iron Mountain (Manassas, VA)
- …* Shipping and receiving: inbound and outbound shipments, dock space management, package delivery , customer service and will assist with recycling efforts. ... center services. **Build Your Career With Iron Mountain** The Service Delivery Technician provides physical support of...Requirements and Competencies:** * 0-2 years experience in a customer service or data center environment preferred,… more
- CyrusOne (Sterling, VA)
- …stakeholders, contractors, and external partners. + Collaborate with Service Delivery , Facility Management, IT, InfoSec, Customer Success, Design and ... the building process. + Works closely with the Construction and Physical Security Service Delivery teams, ensuring that security requirements are integrated and… more
- CACI International (Chantilly, VA)
- …As the SIAM Operations Lead, you will: + Understand the Government customer and IT Service Provider ITSM and SE business practices and the ... the All Spark cross-functional resources, processes, and applications/tools required for seamless service delivery to the Ecosystem + Support in the management… more
- SAP (Herndon, VA)
- …Program Governance is established for each account and is the primary SAP Delivery point person aligned to customer executives throughout the services lifecycle, ... that span organizational boundaries including multiple business units and service partners/vendors. Delivery Executive provides leadership to cross-functional… more
- Amazon (Bethesda, MD)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...it's convenient for our customers - helping facilitate the delivery and return of customer orders. Basic… more
- TEKsystems (Washington, DC)
- …100% onsite Role Priority #1 Overall site leadership and field support accountability: Customer Service / Customer 1st Role Priority #2 Windows 10 Deskside ... End-user client -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical… more
- Huntington Ingalls Industries (Fairfax, VA)
- …the Bids & Proposal lifecycle + Tailor and standardize solutions to GSA AAS-Defense Service Delivery Model requirements + Develop a Key Talent Pipeline for AAS-D ... here for a short video: https://vimeo.com/732533072 Summary The Vice President of Service Excellence for All-Domain Operations (ADO) reports directly to the… more
- Performance Food Group (Sterling, VA)
- …point of delivery scanning system experience (ie POD) * Customer service related work experience **State:** Virginia **Company Description:** Performance ... including culture of rewards, recognition, and respect **Position Purpose:** Food and food service delivery drivers fulfill a critical role in the country's food… more
- Deloitte (Arlington, VA)
- …risks during proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution ... and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership...success in Delivery Excellence/Risk and/or in client service delivery + Demonstrated track record of… more