- Unknown (Washington, DC)
- …and developing a high-performing CS leadership team, and representing the voice of the customer to influence product and operational priorities. Applicants ... A proven track record in building or transforming onboarding operations at scale, particularly across multi-geo or hybrid CS...data insights will be well-suited to this position. Hiring Manager Title VP Customer Success Travel Percent Less than… more
- Unknown (Washington, DC)
- …a creative problem solver, and maintaining high standards. Hiring Manager Title Co-Founder / Head of Product Travel Percent Less than 10% Functions Operations ... time zones. This role is pivotal in bringing the voice of the customer into product development and ensuring...support processes. The role requires a leader with excellent operations and systems thinking skills, who can partner with… more
- Unknown (Washington, DC)
- …in integrating clinical expertise into the organization's strategy, innovations, and operations . The successful candidate will be a senior executive, championing the ... rooted in real-world clinical insight. This includes serving as the clinical voice in product development, regulatory strategy, and innovation, as well as building… more
- Unknown (Washington, DC)
- …team. This senior role is pivotal in shaping and maintaining the organization's voice across various platforms, with a focus on translating strategic goals into ... be responsible for the development of high-impact communication materials, overseeing day-to-day operations , and ensuring brand consistency. A key aspect of the role… more
- Unknown (Washington, DC)
- …or member services, particularly in the areas of operational expertise, customer experience operations , and a deep understanding of the US healthcare system. The SVP ... role, and expertise in learning and development methodologies, knowledge management, and voice of the customer strategies. They should be a methodical thinker with… more
- Unknown (Washington, DC)
- …trusted client relationships, guiding payment integrity policy, and representing the clinical voice in product innovation. The CMO will be responsible for building ... This role requires a strong background in payment integrity, reimbursement operations , and claims auditing, with expertise across various claim types and… more
- TekSynap (Arlington, VA)
- …field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting DISA JSP ETM ... Overseeing and managing all aspects of the team supporting voice services for JSP supported customers, including VoIP, VoSIP,...+ Experience: + 10+ years of relevant experience in operations management, VoIP, or Telecom + Certifications: + CompTIA… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing ... team. Roles and Responsibilities: + Operate and maintain government-furnished voice communication systems, including VoIP, VoSIP, ACD, and TDM technologies.… more
- Capital One (Mclean, VA)
- Business Manager , Bank Voice Strategy As a member of the Bank Voice Strategy team, you will drive strategic decision-making that directly influences how ... customers experience Capital One. Our team powers Call Center Operations for Capital One's Retail Bank, which supports over 12M customer calls each year. We are a… more
- The Cigna Group (Washington, DC)
- …improve service quality. + Inspire and guide cross-functional teams-engineering, design, operations , and analytics-to deliver innovative voice solutions and ... Health Services, we're transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll drive innovation in… more
- Marriott (Bethesda, MD)
- …**Job Number** 26000255 **Job Category** Rooms & Guest Services Operations **Location** Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, ... job is designed to "fill the gaps" in the operations of our hotels as identified by leadership. The...our hotels as identified by leadership. The Rooms Operation Manager is an experienced multi-discipline leader who can quickly… more
- Marriott (Bethesda, MD)
- …States **Job Number** 26000246 **Job Category** Rooms & Guest Services Operations **Location** Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, ... job is designed to "fill the gaps" in the operations of our hotels as identified by leadership. The...our hotels as identified by leadership. The Rooms Operation Manager is an experienced multi-discipline leader who can quickly… more
- Sinclair Broadcast Group (Arlington, VA)
- …health and safety concerns, politics, and the weather systems outside our doors, as Manager of Audience Engagement and Publishing Operations it will be your job ... pulse of online conversation, and also serve as the voice of our brands to lead thoughtful interactions with...relevant, and on-brand and copy is written in a voice familiar to our fans, and also collaborate with… more
- Somatus (Mclean, VA)
- …and mental well-being + Community engagement opportunities + And more! The Sr. Manager , Operations Planning, Performance, & Workforce Management ("Sr. Manager ... and achieve more. + **Empowerment:** We make sure every voice gets heard and all ideas are considered, especially...role will report to the Assistant Vice President of Operations . The Sr. Manager , Operations … more
- American Express Global Business Travel (Washington, DC)
- …Get ready to make impressions that will last. **What You'll Do:** + The Global Operations Manager is charged with making sure Amex GBT achieves high quality of ... and offer an inclusive and collaborative culture where your voice is valued. We're moving faster than ever and...key operational performance metrics are met. + The Global Operations Manager is in charge of liaising… more
- Chenega Corporation (Washington, DC)
- Cybersecurity Operations Product/Project Manager Washington, DC Join our Talent Network Cybersecurity Operations Product/Project Manager Washington, DC ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you!...SOC system tuning. + Proactive interaction with leadership to voice concerns, and issues, or propose better solutions. Minimum… more
- General Motors (Washington, DC)
- …onroad and in simulation. **The Role** We are looking for a Senior Product Operations Manager who can oversee multiple data products that directly impact the ... CPT, TN, J-1, etc.)_ **About Us** The Technical Product Operations team applies human intelligence to some of the...cross-functional agreement on implementing top ideas + Be the voice of ProdOps to Product & Eng - clarify… more
- Ricoh Americas Corporation (Washington, DC)
- **Senior Services Operations Manager , Managed Services-Legal** **Overview** The Senior Services Operations Manager serves as the primary operational ... Develop strong relationships with internal and external customers. + Act as the voice of the customer, leading cross-functional teams to deliver value. + Identify… more
- American Express Global Business Travel (Washington, DC)
- …culture where your voice is valued. We are seeking an experienced Global Operations Manager to lead and optimize our international operations strategy, ... **What We're Looking For:** + 5-7 years of Travel Operations experience + Global operations experience preferred...years of Travel Operations experience + Global operations experience preferred + Strong communication skills + Tight-knit… more
- NANA Regional Corporation (Ashburn, VA)
- Manages and develops network operations activities. Evaluates ongoing and future infrastructure needs; and recommends changes. Oversees the day-to-day performance ... Manages the budget and leads improvements and growth to the network operations processes and capabilities. Ensures changes to the network infrastructure plans.… more
