- Fannie Mae (Reston, VA)
- …AWS and traditional infrastructure (compute, storage, networking, database, middleware) and ITSM operations frameworks (ITIL, MOF, COBIT, etc) required to manage ... in hybrid infrastructure.5 years of experience with Splunk, Dynatrace, Cloudwatch, Servicenow , Moogsoft or similar tools. Splunk and Cloudwatch are a… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join our team supporting a US government agency in the National Capital Region. ... As a Manager of the Configuration and Asset Management team, you...role in ensuring the configuration and optimization of our ServiceNow platform to support various modules and capabilities including… more
- SHI (Washington, DC)
- … platform. The ServiceNow ITAM Manager will be experienced with ServiceNow implementations of ITSM and ITOM and will have practical experience with the ... **Job Summary** The ServiceNow ITAM Manager will contribute to...yours. **Responsibilities** Include, but not limited to: + Implement ServiceNow platform capabilities specifically the ITSM and… more
- Cognosante (Mclean, VA)
- …a difference?** **Come Join Our Team** We are currently seeking a strong ServiceNow Systems Architect (SA) who is responsible for leveraging IT Service Management ( ... ITSM ), IT Operations Management (ITOM) and other Practices. **What...and ensure Organizations are efficient and effective using the ServiceNow platform. Solution Architects architect customer solutions, provide support… more
- CACI International (Chantilly, VA)
- …+ ITIL V4 Certified + Hands-on experience with one or more implementation of ServiceNow ITSM , ITOM, ITBM, Discovery, CMDB, and Knowledge. + Experience in ... Service Relationship Manager (SRM) Job Category: Information Technology Time Type:...Interpret customer requirements to support onboarding activities to the ITSM Ecosystem and ServiceNow tool. + Identify… more
- General Dynamics Information Technology (Rosslyn, VA)
- …special projects, conducting system audits, and more. + Responsible for configuring the ServiceNow ITSM tool to align with business practices, customer feedback, ... experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk Manager will provide...to ensure configuration changes, enhancements, and fixed to the ServiceNow ITSM tool. WHAT YOU'LL NEED TO… more
- CACI International (Arlington, VA)
- …or more IT personnel + Experience managing Azure cloud O&M services + Experience with ServiceNow ITSM and ITOM + Previous experience using ServiceNow for ... Senior Program Manager (IT Ops) Job Category: Project and Program...a broad portfolio of performance-based IT services (TOC, EUS, ITSM , Asset, VTC) to DHS CISA ensuring that new… more
- Leidos (Washington, DC)
- …an FTC Position of Trust clearance. Preferred Qualifications: + Experience with ServiceNow ITSM and Discovery. **Original Posting Date:** 2024-06-03 While ... asset information is accurate and up to date in ServiceNow . + Support the FTC Network Property Manager... ServiceNow . + Support the FTC Network Property Manager in conducting the annual inventory and generating required… more
- ICF (Reston, VA)
- …technology-driven department, seeking a Software Asset Management Process Area Manager to implement best-practice ITSM asset management processes ... aspects of our client's business. **Responsibilities include:** + Perform the Process Manager role for the software asset management process and subject matter… more
- Leidos (Washington, DC)
- …opportunity to make an impact? Leidos has an opening for an **End User Services (EUS) Manager ** on the ESA V program. ESA V is an IT Services program supporting the ... desk, desk side support, Windows workstation engineering and maintenance, ITSM , Active Directory services, and video conferencing, among others....12+ weeks. We are seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This… more
- Prime Therapeutics (Washington, DC)
- …+ Excellent documentation skills **Preferred Qualifications** + Experience with ServiceNow platform including: ITSM (Incident, Change, Problem, etc), ITOM(CMDB, ... Now - Remote **Job Description** We are seeking an accomplished Senior ServiceNow engineer with hands-on experience in designing, developing, and implementing … more
- Prime Therapeutics (Washington, DC)
- …decisiveness and judgment **Preferred Qualifications** + Extensive experience with ServiceNow platform including: ITSM (Incident, Change, Problem, etc), ... Remote **Job Description** We are seeking an accomplished Lead ServiceNow engineer with hands-on experience in designing, developing, and...to adjust focus **Reporting Structure** + Reports to a Manager in the IT department Potential pay for this… more
- ManTech (Herndon, VA)
- …management certification. + Certified Scrum Master (SCM) or equivalent. + Experience with ServiceNow ITSM , ITMB, ITAM, ITOM. + Experience with Tableau & Splunk ... **Secure our Nation, Ignite your Future** **Engineering Deputy Service Delivery Manager :** Become an integral part of a diverse team while working at an Industry… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... **US Citizenship Required:** Yes **Job Description:** The Production Support Manager will deliver the support for the management and...to DOS policy and guidelines. HOW A PRODUCTION SUPPORT MANAGER WILL MAKE AN IMPACT + Position GDIT as… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... Citizenship Required:** Yes **Job Description:** As a Data Engineering Manager you will be the subject matter expert in...virtual machines within a cloud environment. The Data Engineering Manager will deliver the support for the management and… more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk....Hands on experience with incident and problem management in ServiceNow + Knowledge of and experience in applying ITIL… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... related experience **US Citizenship Required:** Yes **Job Description:** The Deputy Project Manager (PM) will deliver the support for the management and operations… more
- ManTech (Mclean, VA)
- …infrastructure. + ITIL(R) v4 Foundation, or higher, certification + Experience with ServiceNow ITSM & ITMB. **Security Clearance Requirements:** + Active and ... Currently, ManTech is seeking a motivated, career and customer oriented **LSC Project Manager ** to join our team in one of several locations across Northern… more
- Leidos (Washington, DC)
- …Multimedia Message Manager (M3) and iGATE) and IT Service Management ( ITSM ) software ( ServiceNow ). This individual should be detail oriented to capture ... to peers toward improved processes and results + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow + Candidate must, at a… more
- CACI International (Washington, DC)
- …Protocol. + Hands on experience with Automatic Call Distribution (ACD) systems and ServiceNow ITSM + Understanding of ITIL service delivery concepts + Experience ... for a 24x7x365 Network Operations Security Center (NOSC). In coordination with the Tier I Manager and Tier 1 Deputy Manager , the Shift Lead leads a network… more
