- Drury Hotels (Louisville, KY)
- …Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to ... Ranked among Newsweek's America's Greatest Workplaces 2025 BASIC FUNCTION : Provides exceptional service to all guests and potential guests by assisting them in a… more
- Omni Hotels (Louisville, KY)
- …Agents are responsible for providing a five-star welcome and departure experience to each guest , as well as, serving as ambassadors throughout the guest 's stay. ... them. Front Desk Agents are also responsible for settling guest accounts upon checkout, resolving guest issues... check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures + Empathetically listen to… more
- IHG (Fort Knox, KY)
- …and Requirements:** High school diploma or equivalent, plus one year front desk/ guest service experience preferred. Must speak fluent English. **This job ... management that may require additional monitoring or follow-up Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to… more