- Robert Half Office Team (York, PA)
- Description A Call Center Representative manages incoming and outgoing customer interactions to provide support, resolve concerns, and offer information about ... in challenging situations. Preferred Experience: + Prior customer service or call center experience is beneficial. + Knowledge of sales processes or customer… more
- Penn State Health (Hershey, PA)
- …or equivalent + One (1) year relevant experience **PREFERRED QUALIFICATION(S):** + Previous call center experience preferred. + Previous experience in a medical ... **Penn State Health** - **Hershey Medical Center ** **Location:** US:PA: Hershey **Work Type:** Full Time **FTE:** 1.00 **Shift:** Night **Night Shift Differential:**… more
- Sedgwick (Harrisburg, PA)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Datavant (Harrisburg, PA)
- …+ Other duties as assigned **What you will bring to the table:** + 1 year of Call Center experience, outbound call and/or sales call experience strongly ... to realize our bold vision for healthcare. The Outreach Agent is responsible for making outbound phone calls to...+ Contact assigned medical providers by phone + Use call scripts to encourage medical providers to send in… more
- Cayuse Holdings (Harrisburg, PA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE… more
- Cayuse Holdings (Harrisburg, PA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- Navient (Harrisburg, PA)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- UPMC (Harrisburg, PA)
- …+ OR 2 years in a transfer center + OR 2 years in an emergency call center + OR 4 years in a healthcare business setting. + Formal medical training ... We are a transfer center , and capacity management team for all of...direct admission process. + Meet departmental benchmarks related to call handling, agent performance, and bed placement… more
- Cardinal Health (Harrisburg, PA)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Cardinal Health (Harrisburg, PA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **7:00AM-3:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more