- GAP Solutions Inc (Harrisburg, PA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Harrisburg, PA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- GAP Solutions Inc (Harrisburg, PA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- Home Depot (Carlisle, PA)
- …issues -- including selection, termination, performance appraisal and professional development of subordinates. **Travel Requirements:** + Typically requires ... Ability to work a flexible schedule. Ability to be -on- call - at various times.. Must be able to work...Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (eg, short time frame).… more
- Air Conditioning Contractors of America (New Cumberland, PA)
- …installation, and maintenance solutions that enhance comfort, improve indoor air quality , and reduce energy costs. We prioritize lifelong relationships with our ... technicians *EPA certification (NATE certification is a plus) *Willingness to be on- call as needed What We Offer Competitive pay & performance incentives Ongoing… more
- Select Specialty Hospital York (York, PA)
- …our healthcare team. The RN will be responsible for maintaining the delivery of quality patient care by ensuring adherence to the nursing care plan. The ideal ... as requested following the initial orientation period. - Engage in professional development through continuing education and self-study, identifying personal growth… more
- Humana (Harrisburg, PA)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- WellSpan Health (Gettysburg, PA)
- …other weekend on call Sign on Bonus Eligible **General Summary** Provides professional nursing services to individuals in the home through a process of nursing ... (80 Hours Biweekly) 7 shifts per pay period On call 4:30pm (3:30pm weekends and holidays) til 8am Work...supplies, etc. + Meets or exceeds established productivity and quality assurance standards. + Seeks consultation, guidance and direction… more
- Penn State Health (Hershey, PA)
- …at ###@pennstatehealth.psu.edu (MAILTO://###@pennstatehealth.psu.edu) **SUMMARY OF POSITION:** Provides high quality scheduling experience for the patients of Penn ... Degree in Healthcare Administration or a related field preferred. + Prior Call Center, Healthcare IT, or Healthcare operational experience preferred. + Prior… more
- CVS Health (Harrisburg, PA)
- …Health Advocate provides support for Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives by performing the following: + Work on one or more ... contacts, events, and outcomes via appropriate systems and processes. + Uses professional communication skills to build relationships with both internal and external… more
- UPMC (Carlisle, PA)
- **Work Schedule: Varied shifts from 7a-11:30p. Call requirement included** The Professional Staff Nurse OR is a Registered Nurse and a member of the care ... is responsible to set the standards for the level and quality of care. The Professional Staff Nurse OR has responsibility, authority and accountability for the… more
- UPMC (Harrisburg, PA)
- …7a-3:30p, 3p-11p, 11p-7a. Weekend rotation about every 4-5 weeks, holiday rotation, and on- call component also required.** The Professional Staff Nurse OR is a ... is responsible to set the standards for the level and quality of care. The Professional Staff Nurse OR has responsibility, authority and accountability for the… more
- UPMC (Harrisburg, PA)
- … Staff Nurse OR is responsible to set the standards for the level and quality of care. The Senior Professional Staff Nurse, OR has responsibility, authority and ... UPMC employees including no cost RN-BSN/MSN options!) The Senior Professional Staff Nurse OR is a Registered Nurse and...nursing peer review process. Promotes change that enhances the quality of patient care and the unit environment. Serves… more
- UPMC (Harrisburg, PA)
- …Staff Nurse II BSN OR is responsible to set the standards for the level and quality of care. The Senior Professional Staff Nurse II BSN OR has responsibility, ... UPMC employees including no cost RN-BSN/MSN options!) The Senior Professional Staff Nurse II BSN OR is a Registered...nursing peer review process. Promotes change that enhances the quality of patient care and the unit environment. Serves… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- UPMC (Harrisburg, PA)
- …Nurse, BSN, Expert is responsible to set the standards for the level and quality of care. The Professional Staff Nurse, BSN, Expert has responsibility, ... for UPMC employees including no cost RN-BSN/MSN options!) The Professional Staff Nurse, BSN, Expert is a Registered Nurse,...night shift. May be able to schedule day/evening. Includes on- call , weekend and holiday rotation. + Minimum 4 years… more
- UPMC (Harrisburg, PA)
- … Staff Nurse is responsible to set the standards for the level and quality of care. The Senior Professional Staff Nurse has responsibility, authority and ... UPMC employees including no cost RN-BSN/MSN options!) The Senior Professional Staff Nurse is a Registered Nurse and a...start times, including 8, 10, 12-hour shifts. Nights, weekends, on- call and holiday rotation. + The individual must be… more
- UPMC (Carlisle, PA)
- … Staff Nurse II is responsible to set the standards for the level and quality of care. The Senior Professional Staff Nurse II has responsibility, authority and ... The Senior Professional Staff Nurse II is a Registered Nurse,...of 8am - 4pm and/or 9am - 5pm. No holidays/weekends/on- call . + Minimum 3 years experience .BSN preferred. Completion… more
- UPMC (Harrisburg, PA)
- …your experience and advanced education. **Work Schedule: Day/evening rotating shifts, weekend, call and holiday requirements.** The Professional Staff Nurse OR ... is responsible to set the standards for the level and quality of care. The Professional Staff Nurse OR has responsibility, authority and accountability for the… more
- UPMC (Harrisburg, PA)
- …Staff Nurse, BSN OR is responsible to set the standards for the level and quality of care. The Professional Staff Nurse, BSN OR has responsibility, authority and ... UPMC employees including no cost RN-BSN/MSN options!) Work Schedule: Monday-Friday, on call to include weekdays, weekends, and rotating holidays RNs with open heart… more
