- CVS Health (Harrisburg, PA)
- …**Position Summary** CVS/Aetna has an opportunity available for a full-time ** Customer Service Representative ** on the Behavioral Health team. This role ... to care, claims understanding and resolution, and education on virtual resources. The Customer Service Representative guides the member through their… more
- Highmark Health (Harrisburg, PA)
- …of the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned....job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- WellSpan Health (York, PA)
- …7:30a-4:00p **General Summary** Represents the System in a professional manner, using good customer service practices in the performance of the following duties: ... Participates in educational programs and inservice meetings. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility… more
- AmeriHealth Caritas (Harrisburg, PA)
- …with direct provider interaction. **Skills & Abilities:** + Experience in customer service , demonstrating strong communication and problem-solving skills. ; ... **Role Overview:** The Provider Network Contract Representative oversees the daily operations related to Out of Network (OON) agreements, provider contracts, and… more
- Highmark Health (Harrisburg, PA)
- …the use of ULTRA and Dental Provider File systems. + Experience with the Customer Service inquiry system or claims processing concepts. **Knowledge, Skills and ... business partners, internal departments and external clients. + Provide customer oversight for our customers who have unique requirements...position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... Experience with quality management program or training team + Experience with customer service applications + Experience with metrics reporting **Compensation… more
- WellSpan Health (York, PA)
- …and payer regulations. Represents the company in a professional manner using excellent customer service practices, adherence to policies and standards of work in ... + High School Diploma or GED Required **Work Experience:** + 1 year Customer service , healthcare related field. Preferred **Courses and Training:** + Healthcare… more
- Highmark Health (Harrisburg, PA)
- …or required by management. (5%) **QUALIFICATIONS:** Minimum + High School/GED + Customer service **OR** Physician schedulingexperience Preferred + 1 year in ... responsible for answering calls received into the centralized call center. The Representative will use the appropriate procedures, tools and equipment to answer… more
- Highmark Health (Mechanicsburg, PA)
- …Manual adherence, SOP adherence, opening and closing responsibilities. Handle any appropriate customer service inquiries. + Maintain a high quality store ... in a specific store by serving as a sales representative on the store's weekly schedule: Including sales of...Administration **EXPERIENCE** **_Minimum_** + 1 year of experience in Customer Service , Sales or Marketing in the… more
- Highmark Health (Harrisburg, PA)
- …nursing and pharmacy services demonstrated. + Consultation with Patient Account Representative regarding initial and on-going reimbursement status of patients. + ... Participate in the Performance Improvement program. + Participate in in- service programs for other health care professionals and for...job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of… more
- Sharecare (Harrisburg, PA)
- …processes into practice. + Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success ... program design and call cadence for education, assessment, intervention, and behavioral goal setting. + Identifies educational needs of participant and facilitate… more