- General Motors (Richmond, VA)
- …to improve customer experience, this might be the right opportunity for you. The Business Operations Incident Management & Applications Specialist will ... to deliver ongoing digital experiences to our customers. The Business Operations team ensures operational excellence by... Systems (DMS), etc. This role will lead the Incident Management team in all aspects of… more
- The Hertz Corporation (Richmond, VA)
- …operations swiftly. You will also log and categorize recurring incidents to improve incident management protocols. To be a successful incident manager, ... and manage exceptions or expedited/emergency changes when necessary. + Overseeing the incident management process and team members involved in resolving the… more
- Insight Global (Henrico, VA)
- …readiness for 24/7 support and escalation protocols -Proven experience in enterprise-level incident management or technology operations -Strong understanding ... timelines, actions taken, and resolution outcomes -Ensure compliance with incident management policies and governance standards -Collaborate with application… more
- Coinbase (Richmond, VA)
- …such as executives and board members * Demonstrated experience with end-to-end platform incident management . * Must work in a defined shift, as required ... job duties):* * Responsible for the day to day operations of the CX Incident Response team...* Minimum of 2 years of relevant experience in incident management and/or customer support. * Exceptional… more
- Lincoln Financial (Richmond, VA)
- …in areas such as: security operations , incident analysis, incident handling, and vulnerability management or testing, system patching, log analysis, ... + Document incidents from initial detection through final resolution. + Perform incident response functions including but not limited to - host-based analysis… more
- Humana (Richmond, VA)
- …Incident Management + Participate and develop client relationships within Operations , Business partners, Managed Service Providers and Cloud Providers + ... environment where you can constantly improve and adopt new technologies to drive business results, then Humana's Infrastructure Operations team could be the… more
- Capital One (Richmond, VA)
- …support operations including, but not limited to: end user support, IT Incident Management , Change Management , Problem Management , Knowledge ... Management , Endpoint Management , and business controls. This position will require excellent customer service...Systems + At least 2 years of experience with Incident Management and reporting tools **Preferred Qualifications:**… more
- Capital One (Richmond, VA)
- …support operations in the areas of data platforms, end user support, IT incident Management , change management , problem management , knowledge ... management , endpoint management , and business controls. Lead and develop teams to support ...years of experience defining, implementing, and leveraging process (change, incident , problem) management functions. **_At this time,… more
- Meta (Richmond, VA)
- …our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work ... and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management , and hardware partners) to drive infrastructure operations… more
- Deloitte (Richmond, VA)
- Cyber Palo Alto Networks Security Operations Manager Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. ... clients in defending against advanced threats by transforming security operations , monitoring technology, data analytics, and threat intelligence. Helps manage… more
- Deloitte (Richmond, VA)
- Cyber Palo Alto Networks Security Operations Senior Consultant Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in ... clients in defending against advanced threats by transforming security operations , monitoring technology, data analytics, and threat intelligence. Helps manage… more
- Public Consulting Group (Richmond, VA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . The Supervisor of Business Operations Analytics plays a pivotal role in managing production ... client expectations and regulatory requirements in collaboration with client management and incident management teams....experience. + At least 3 years of experience in business operations , analytics, or production support. +… more
- Cognizant (Richmond, VA)
- …+ Ability to work in a fast-paced production environment with strong incident management and communication skills. **Salary and Other Compensation:** ... Production Operations Support Engineer (Remote) Overview We are seeking...in place for production workloads. + Ensure SLAs for incident response and resolution are consistently met. + Provide… more
- Red River (Richmond, VA)
- …of our ServiceNow Platform, enabling our business to run seamlessly. The Incident Management role on the ServiceNow platform is pivotal in ensuring the ... incidents from detection to resolution, ensuring minimal disruption to business operations . + **Operational Troubleshooting:** Quickly identify...in business analysis, with a focus on Incident Management , Request Management and… more
- RTX Corporation (Richmond, VA)
- …with experience in the following areas: incident response, business continuity/ disaster recovery, vulnerability management , application security, database ... skilled, experienced, innovation-oriented and results-driven Director of Digital Compliance Operations across the organization. This role is critical in ensuring… more
- Bank of America (Richmond, VA)
- …as infrastructure, application and client impact, and component points of failure to management , and provides reporting on environment and incident status in ... ServiceNow Platform Operations Specialist Charlotte, North Carolina;Richmond, Virginia; Plano, Texas;...Collaboration + Result Orientation + Solution Delivery Process + Business Acumen + Stakeholder Management **Shift:** 1st… more
- WestRock Company (West Point, VA)
- …with area Maintenance & Electrical teams. . Ensures continuity of area operations , achieving departmental objectives and facilitating sound business decisions. ... West Point Mill - West Point VA Operations Maintenance Coordinator, Papermill. West Point VA. The...and service(s) skill sets . Work closely with area management to Prioritize work orders, approving break-in or emergency… more
- CVS Health (Richmond, VA)
- …focus, you will be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem Management to ... data and identify problems promptly, ensuring minimal impact to business operations . The ultimate goal is to...Problem Management :** + Join forces with major incident management in Root Cause Analysis (RCA)… more
- Rubrik (Richmond, VA)
- …cyber threats, and drive changes needed to protect the organization. As the Security Operations Incident Response Team Lead, FedRAMP you will be responsible for ... deliver robust cyber resilience and recovery including identity resilience to ensure continuous business operations , all on top of secure metadata and data lake.… more
- GAP Solutions Inc (Richmond, VA)
- …training for new hires. **Qualifications** **Basic Qualifications:** + **Bachelor's degree in business , Management , or related field (minimum).** + **Minimum of ... Professional (PMP) or CAPM certification.** + **Strong organizational and time management skills.** + **Experience supporting 24/7 operations with multiple… more