• Home Depot (Richmond, VA)
    **Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire ... safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on...co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive … more
    DirectEmployers Association (10/11/25)
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  • Wilson Language Training (Richmond, VA)
    Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company is growing...ensure seamless onboarding, smooth product adoption, and a consistent customer experience throughout the journey. + Act… more
    DirectEmployers Association (10/09/25)
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  • Polaris Industries (Richmond, VA)
    …our market leader position, scale, and resources to drive leading customer experience , profitable growth and effective, efficient OEM-dealer interactions. ... empower us to THINK OUTSIDE.** The Polaris District Retail Manager (Richmond, VA) will deliver world-class value to Polaris...Polaris & dealer profitability and improve the end user experience . + Drive industry-leading customer experience more
    DirectEmployers Association (10/04/25)
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  • GAP Solutions Inc (Richmond, VA)
    …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...to augment federal staff. **Position Objective:** The Deputy Program Manager (DPM) will support the Program Manager more
    DirectEmployers Association (10/09/25)
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  • GAP Solutions Inc (Richmond, VA)
    …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the primary point of… more
    DirectEmployers Association (10/09/25)
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  • Ralliant (Richmond, VA)
    …+ Effective cross-team communication and escalation handling **Preferred Qualifications** + Customer service experience + Technical background or experience ... **Job Summary** **:** Ralliant is seeking an experienced and self-motivated Network Manager to play a critical role in designing, implementing, and maintaining the… more
    DirectEmployers Association (10/08/25)
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  • Ralliant (Richmond, VA)
    **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer (s) ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers,… more
    DirectEmployers Association (09/05/25)
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  • iCIMS (Richmond, VA)
    …performance optimization efforts + Establish metrics-driven culture with focus on customer impact measurements **Qualifications** **Leadership Experience ** + 15+ ... **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead...Experience leading teams through high-stakes incident response and customer escalations + Strong organizational skills with ability to… more
    DirectEmployers Association (09/05/25)
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  • Ralliant (Richmond, VA)
    …onsite teams, remote teams, or equivalent operations, with a focus on customer -facing roles. + Experience leading ISO9001, 17025 accreditations, ANZ540.1, AS9100 ... Job Title: Field Services Manager (Permanent Onsites and Remote Teams) Job Summary:...customer sites and corporate meetings. Preferred Skills: + Experience in calibration, metrology, or a related technical industry.… more
    DirectEmployers Association (08/19/25)
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  • iCIMS (Richmond, VA)
    customer experiences. This is a people leadership role that directly impacts the customer experience and the scalability of our services. As Manager , ... **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for...+ Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor… more
    DirectEmployers Association (08/23/25)
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  • LGG Industrial (Richmond, VA)
    …information, please visit www.lggindustrial.com **Role Profile** **Position:** ?Account Manager **Job Location:** ?Richmond, VA **Job Type:** ?Full-Time **Status:** ... **Summary of the Role** The function of the Account Manager is to successfully develop and strengthen LGG Industrial's...order status, pricing, on time delivery etc. + Occasional customer support after traditional business hours as appropriate +… more
    DirectEmployers Association (08/13/25)
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  • ARCO (Richmond, VA)
    …or related field) and/or Construction Management + 1-6 years of hands-on construction experience as a project manager , assistant project manager , field ... Family of Construction Companies. We are looking for a highly motivated Design/Build Manager who is passionate about the construction process to join our Richmond,… more
    DirectEmployers Association (08/13/25)
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  • Ralliant (Richmond, VA)
    **Tek AMR - Account Manager 's Job Description** Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We ... are customer obsessed in our daily work, and continuously strive...business, customers, and our own team members! An Account Manager will be expected to develop and implement a… more
    DirectEmployers Association (07/24/25)
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  • Commvault (Richmond, VA)
    …meaningful trends and insights that drive optimization decisions. You have direct experience in campaign management and optimization, and are skilled in managing ... teams to align marketing efforts with Sales, Product Management, Product Marketing and Customer Marketing + Manage growth reporting and analytics in lock step with… more
    DirectEmployers Association (09/03/25)
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  • Ralliant (Richmond, VA)
    **Job Title:** Product Manager **Location:** Remote, USA **Job Summary:** As a key contributor within Hengstler-Dynapar, the **Product Manager ** will guide the ... aligns with the company's business objectives while collaborating cross-functionally. The Product Manager will work closely with all functions within our company to… more
    DirectEmployers Association (07/23/25)
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  • Quantum-Si (Richmond, VA)
    We are seeking a highly motivated and results-driven Business Development Manager - San Diego | SW US to join our dynamic team at Quantum-Si to uncover and create ... years of quota carrying outside sales. + Capital sales experience in the research and tools space market with...+ Strong desire to win business and establish long-term customer relationships.?? + Confident energetic "Hunter" mentality.?? + Highly… more
    DirectEmployers Association (09/06/25)
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  • Home Depot (Richmond, VA)
    …manuals for equipment, including mechanical, hydraulic, electrical, and other components. + Experience , ability, and desire to provide superior customer service ... trenchers, mini-excavators, etc.) at The Home Depot stores or customer job sites in the vicinity. The MST makes...and repairs. This position reports directly to the next-level manager for their region. **Key Responsibilities:** + 10% Communication… more
    DirectEmployers Association (09/16/25)
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  • Ralliant (Richmond, VA)
    …Permanent Resident required. + 2+ years of account executive and/or account manager service sales experience required. Calibration Electronic Test & Measurement ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
    DirectEmployers Association (09/30/25)
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  • Wilson Language Training (Richmond, VA)
    …of Wilson-s Professional Learning team and bring their depth of subject matter experience and passion for adult learning to support the effective delivery of Wilson ... effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness… more
    DirectEmployers Association (09/23/25)
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  • Parexel (Richmond, VA)
    **Bring your Rheumatology experience and Lupus expertise to an Industry Leader, Parexel!** In anticipation of future needs, we are seeking an additional Associate / ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
    DirectEmployers Association (10/10/25)
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