- Polaris Industries (Richmond, VA)
- …record preferred + 3-5 years sales administration, distribution and customer service experience + Knowledge of a distribution network strategy + Must possess ... our market leader position, scale, and resources to drive leading customer experience , profitable growth and effective, efficient OEM-dealer interactions.… more
- iCIMS (Richmond, VA)
- …spanning multiple time zones (US, Ireland, India) + Develop and execute SRE strategy aligned with business objectives and customer success metrics + Drive ... performance optimization efforts + Establish metrics-driven culture with focus on customer impact measurements **Qualifications** **Leadership Experience ** + 15+… more
- Ralliant (Richmond, VA)
- …+ Effective cross-team communication and escalation handling **Preferred Qualifications** + Customer service experience + Technical background or experience ... **Job Summary** **:** Ralliant is seeking an experienced and self-motivated Network Manager to play a critical role in designing, implementing, and maintaining the… more
- Commvault (Richmond, VA)
- …adapt to evolving strategic needs + Deep understanding of multi-channel GTM strategy , content personalization, and digital performance + Experience with ... and insights that drive optimization decisions. You have direct experience in campaign management and optimization, and are skilled...to consistently evolve and improve our demand gen marketing strategy . **What You'll Do ** + Develop and oversee… more
- Ralliant (Richmond, VA)
- …including pricing, positioning, articulating value propositions, building a differentiated strategy , understanding customer needs, and more. + Analytical ... **Job Title:** Product Manager **Location:** Remote, USA **Job Summary:** As a...product lifecycle using the Fortive Business System. + **Go-to-Market Strategy :** ?Develop and implement innovative strategies and plans for… more
- Parexel (Richmond, VA)
- **Bring your Rheumatology experience and Lupus expertise to an Industry Leader, Parexel!** In anticipation of future needs, we are seeking an additional Associate / ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
- KONE, Inc (Richmond, VA)
- …our team and manage your own local portfolio as a **Sales Consultant - Account Manager for KONE Richmond, VA area** ? This position will support a territory of ... surrounding areas. + Have you built and developed professional customer relations through excellent customer service? +...your bachelor's degree or 4+ years of relevant working experience . _We have the courage to hire great people… more
- CARMAX (Richmond, VA)
- …CarMax, the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by ... This role contributes to initiatives that enhance brand engagement, customer satisfaction, and word-of-mouth advocacy (NPS). The Manager...+ 4-6 years of relevant experience in customer experience strategy , brand … more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Datavant (Richmond, VA)
- …and life experiences to realize our bold vision for healthcare. As the Commercial Strategy and Analytics Manager at Datavant, you will play a crucial role ... to support the transformation of the commercial org through customer segmentation, GTM models design, sales strategy ...To The Table:** + Minimum of 7 years of experience in commercial strategy , management consulting, business… more
- CARMAX (Richmond, VA)
- …and owned channel strategies. . Passion for brand building, innovation, and customer experience . . Bachelor's degree in marketing, communications, business, or ... way your career should be! Position Summary The Senior Manager of Brand Strategy plays a critical...of strategic brand initiatives. Qualifications . 10+ years of experience in brand strategy , brand experience… more
- WESCO (Richmond, VA)
- As the Manager - Business Insights and Data Strategy , you will be responsible for synthesizing and forecasting complex customer and Wesco data into clear, ... + Create and actively promote an environment of Associate development across the + Customer Data Management strategy team, while also driving team engagement. +… more
- CARMAX (Richmond, VA)
- …by partnering closely with our Operations and Product/Technology business partners. As a Manager of Strategy & Analytics, you will work with business partners ... also making sure our customers are offered a great experience Win Together: Teamwork is essential to what we...serving as product analyst. In those roles, a successful manager of strategy would: + Be a… more
- CARMAX (Richmond, VA)
- …customers. Our team is responsible for helping our business adapt to changing customer preferences while maintaining the Associate-first culture that has led to our ... Requirements** + 5 years HR Business Partner or equivalent experience + MBA or Masters Degree preferred + ...more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate… more
- Bank of America (Richmond, VA)
- …forums, and channel partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud risk. + Develop ... Fraud Analytics and Innovation Lead Analyst - Authentication Strategy Newark, Delaware;Plano, Texas; Richmond, Virginia; New York,...college degree in quantitative field + Minimum 3 years' experience in analytics and managing risk. + Experience… more
- CARMAX (Richmond, VA)
- …23238 CarMax, the way your career should be! **About The Team** The Supply Strategy team is a community of analysts with a variety of strategic and technical ... also making sure our customers are offered a great experience Win Together: Teamwork is essential to what we...and Product/Technology business partners. As a Senior Analyst of Strategy & Analytics, you will work with business partners… more
- Capital One (Richmond, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Why Join Us: + Impactful Role: Play a critical role in shaping our customer trust strategy , directly influencing business growth and sales success by building… more
- Capital One (Richmond, VA)
- Sr. Manager , Customer Centricity - Business Cards & Payments (Remote) In Business Cards and Payments, we're on a mission to pave the path for businesses to do ... across BC&P, where you will be responsible for building, launching and sustaining our Customer Centricity strategy in BC&P. The ideal candidate is customer… more
- ISC2 (Richmond, VA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... customer experiences + Define and implement the customer success strategy , focusing on retention, exam...training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …team members to collaborate on the design and delivery of a world-class customer experience + Understand our customers: decipher the cultural, business, and ... Senior Customer Success Manager , Matterport Job Description...self-starter with a passion for delivering the best possible customer experience ; ability to multitask in a… more
