- SHI (Oklahoma City, OK)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Oklahoma City, OK)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Cleo (Oklahoma City, OK)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Trustmark (Oklahoma City, OK)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- EDB (Oklahoma City, OK)
- …controls, and observability. For more information, visit www.enterprisedb.com ** Customer Success Digital Success Manager ** Boston, MA or Remote ... Time Zone **Job Summary:** Enterprise DB is seeking a highly motivated and experienced Customer Success Operations Manager to join our team. The Customer … more
- Trellix (Oklahoma City, OK)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- PagerDuty (Oklahoma City, OK)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Lumen (Oklahoma City, OK)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Quadient (Oklahoma City, OK)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Oklahoma City, OK)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Ford Motor Company (Oklahoma City, OK)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Robert Half-Robert Half Corporate (Oklahoma City, OK)
- **JOB REQUISITION** Talent Manager , Administrative and Customer Support - Oklahoma City **LOCATION** OK OKLAHOMA CITY **JOB DESCRIPTION** **Job Summary** Our ... meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and… more
- American Express Global Business Travel (Oklahoma City, OK)
- …activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr. Customer Experience Manager to join our consulting team based in the ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...present and communicate well in all scenarios. This Sr. Customer Experience Manager role owns two key… more
- American Express (Oklahoma City, OK)
- …relationship with existing Small Business and Middle Market Card Members. The Sr. Manager - Digital Customer Growth Marketing Channel Optimization, Insights, & ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Southern Glazer's Wine and Spirits (Oklahoma City, OK)
- …to fill your glass with opportunity, come join our FAMILY. **Overview** The Customer Development Manager provides Insight & Analytic support to our retail ... privately held company with a 50+ year legacy of success . We were named by Newsweek as a Most...identifying opportunities and making recommendations that deliver category and customer growth. **Primary Responsibilities** + Work with teams to… more
- American Airlines (Oklahoma City, OK)
- …perform in a safe, efficient, productive, professional manner and deliver superior customer service **All you'll need for success ** **Minimum Qualifications- ... a part of our Field Stations team within our Customer Experience group **What you'll do** + Assesses and...sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without… more
- Paycom Online (Oklahoma City, OK)
- …best practice solutions, and business strategies for optimizing system usage. The Executive Customer Success Representative acts as a partner and project ... identify areas of improvement to maximize efficiencies. The Executive Customer Success Representative also acts as an...executives.** + **Proven ability to serve as lead project manager over multiple client accounts including but not limited… more
- Paycom Online (Oklahoma City, OK)
- The Client Success Representative is responsible for providing world-class service and top-tier support to clients to drive client retention. They retain and ... system usage. They act as a partner and project manager to clients to ensure maximum ROI is realized...identify areas of improvement to maximize efficiencies. The Client Success Representative also acts as an internal leader by… more
- Red River (Oklahoma City, OK)
- …project requirements. Completing projects on time, on budget, and with exceptional customer satisfaction is the Project Manager 's charter. Additionally, the ... Project Manager interfaces with and manages the customer stakeholder team on all assigned projects and maintains...just for the scope of the project, but how success will be judged at the end._ + **_A… more
- UKG (Ultimate Kronos Group) (Oklahoma City, OK)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... infrastructure (project plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately forecasting each… more