- Avispa Technology (Newark, NJ)
- Customer Service Analytics & Insights Analyst 1449107 * Hourly pay: $80-$90/hr * Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - ... Assignment A leading podcast and audiobook company seeks a Customer Service Analytics & Insights Analyst. The successful candidate will be responsible… more
- Deloitte (Morristown, NJ)
- Insights and Analytics Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... creative minds and persistent problem solvers to build and support cutting-edge marketing analytics solutions that help our clients deliver customer value at… more
- PSKW LLC dba ConnectiveRx LLC (Whippany, NJ)
- …together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with ... the sum of its parts. The Director of Advanced Analytics is a customer -focused thought leader and...their sleeves to help expand the company's product and service offerings. They are naturally curious about the "why"… more
- Deloitte (Morristown, NJ)
- …for designing, developing, and operating advanced Data and AI platforms, products, insights , and services. We help clients innovate, enhance, and manage their data, ... AI, and analytics capabilities, ensuring they can grow and scale effectively....Products, etc.) + Experience with Microsoft Azure, Amazon Web Service (AWS) and/or Google Cloud Platform (GCP) + Ability… more
- Deloitte (Morristown, NJ)
- …OCI's Generative AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge of data management, security, and ... for designing, developing, and operating advanced Data and AI platforms, products, insights , and services. We help clients innovate, enhance, and manage their data,… more
- Amazon (Newark, NJ)
- …& Development, Self- Service Enablement, Knowledge Management, and Voice of Customer insights . ABOUT YOU You'll work cross-functionally with Customer ... Self- Service Enablement, Knowledge Management, and Voice of Customer insights - Assess data, customer...or project management experience - Drive data-informed decisions using analytics , metrics, and customer insights … more
- Amazon (Newark, NJ)
- …of Customer (VoC) insights . ABOUT YOU You'll assist in transforming customer service delivery as we scale globally and implement AI-first strategies to ... & Development, Self- Service Enablement, Knowledge Management, and Voice of Customer insights - Design and implement scalable frameworks and mechanisms… more
- Deloitte (Morristown, NJ)
- …you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics , and engagement solutions. You'll learn from ... to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics , and customer journey visioning. Project Management & Delivery +… more
- IQVIA (Newark, NJ)
- …and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. ... on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders. Your primary focus will be… more
- Sanofi Group (Morristown, NJ)
- …and improving Moments that Matter, setting up Listening Posts to gather real-time insights , and aligning the customer experience with retention, revenue growth, ... goals. + Implement and optimize CX technologies, including CRM, VoC platforms, analytics dashboards, and customer communication tools. + Combine customer… more
- Nestle (Bridgewater, NJ)
- …environment. **KEY RESPONSIBILITIES:** + Leads business planning process by developing analytics & insights to support marketing strategy, preparing timelines ... customer teams. + Communicates & coordinates key strategies, insights , and initiatives between field and internal teams as...a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds… more
- Genentech (Newark, NJ)
- …team at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital ... life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is based in South San… more
- South Jersey Industries (Union, NJ)
- …metrics, identifying trends, and developing actionable insights to improve service delivery, compliance, and customer satisfaction. The role supports both ... dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy...business intelligence and business analytics functions. Key Responsibilities + Analyze and report on… more
- MetLife (Bridgewater, NJ)
- … insights and business-outcome-driven mindset. Develop training programs for customer domain knowledge and communication skills. Redesign performance metrics to ... Proactively identify and propose data-driven solutions to business challenges, leading analytics organization beyond traditional service provider role to become… more
- Advance Local (Iselin, NJ)
- …drive organizational change + Experience building data solutions that support self- service analytics and data demonstrations **Additional Information** Advance ... tested, and high-quality data assets that enable AI, data products, advanced analytics , and self- service reporting. You'll guide strategic data initiatives,… more
- Solstice Advanced Materials (Morris Plains, NJ)
- As a Data Engineering Manager focused on Analytics Engagements here at Advanced Materials, you will be responsible for overseeing the delivery and support of ... analytics solutions across all business functions while ensuring high-quality...outcomes for domains such as Commercial, Finance, Supply Chain, Customer Experience and others. + Proficient in converting complex… more
- ADP (Roseland, NJ)
- …driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social ... with a cross-functional team across Product Management and Development, Marketing, Sales, Service and Operations to craft and execute go-to-market plans and product… more
- Robert Half Technology (Somerville, NJ)
- Description We are looking for a skilled Data Analyst with expertise in marketing analytics and reporting to join our team on a long-term contract basis. This role ... on transforming data from various digital marketing channels into actionable insights that drive strategic decision-making. Based in Somerville, New Jersey, you… more
- Panasonic North America (Newark, NJ)
- …been committed to improving peoples' lives and making the world a better place-one customer , one business, one innovative leap at a time. Come join our journey! ... Marketplace channel related to demand generation, digital shelf management, and reporting/ analytics . This role collaborates closely with internal teams and external… more
- Deloitte (Morristown, NJ)
- …will lead ideation and production for platform-native content and CRM journeys, using insights and analytics to iterate and optimize for continuous engagement ... Senior Art Director, CRM Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced … more