- GRAIL (Menlo Park, CA)
- …and healthcare companies. For more information, please visit grail.com . The Customer Experience (CX) Architect is committed to and responsible for conceiving of, ... choreographing, and supporting the delivery of excellent customer experiences across GRAIL's products, services, touchpoints, and the broader healthcare ecosystem.… more
- GRAIL (Menlo Park, CA)
- …information, please visit grail.com . GRAIL is seeking an Operations Lead for GRAIL's Customer Service Team. We are seeking a Customer Service Operations Lead to ... and serve as the primary point of contact for customer service-related operations. In this role, you will oversee...a long-term incentive plan to align company and colleague success over time. In addition, GRAIL offers a progressive… more
- Jobleads-US (Mountain View, CA)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... showcases 5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech, banking, payments, or e-commerce… more
- Stanford Health Care (Menlo Park, CA)
- …professional presence, and the ability to support governance processes are essential for success in this role. This role will be hybrid. Regardless, the expectation ... the point of communication with stakeholders and is accountable for the project's success . The Project Manager must have strong communication skills in acting as the… more
- Stanford Health Care (Menlo Park, CA)
- …the point of communication with stakeholders and is accountable for the project's success . The Project Manager must have strong communication skills in acting as the ... liaison between the project team, subcontractor, customer , key stakeholders, and senior leadership. The Project Manager has ultimate responsibility for project… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …line technical manager of more than 15 staff members with demonstrated success in attracting, developing, and retaining staff. + Demonstrated experience managing ... activities (service, installation) in the field or at a customer site. + Formal training in systems engineering +...well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab… more
- Zscaler (San Jose, CA)
- …and they adopt new cybersecurity and IT technologies. A Red Canary Senior Customer Success Manager understands that while customers share many characteristics, ... to be our customers' security ally. We're looking for an experienced Senior Customer Success Manager to join our Customer Success ) team. Reporting… more
- Jobleads-US (San Francisco, CA)
- …and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Lead, you'll play a pivotal role in helping our customers achieve lasting ... with Pigment while mentoring and empowering a team of talented Customer Success Managers. This is a true player-coach opportunity-you'll guide your team to… more
- Jobleads-US (San Francisco, CA)
- …engaging with customers? Bonus: We're looking for candidates with experience building customer success functions at early‑stage companies. Why shouldn't I apply? ... startup. Career‑defining opportunity. You'll have the opportunity to spearhead our customer ‑facing function as an early employee. We have more customers than… more
- Jobleads-US (San Francisco, CA)
- Customer Success Engineer at Langfuse TLDR; Langfuse builds open-source developer tooling for LLM applications, centered on observability and tracing. We have ... strong traction, are default alive, and growing fast. We're now looking for a Customer Success Engineer to join our team in person in San Francisco or Berlin.… more
- Jobleads-US (San Francisco, CA)
- …a short blurb about their interest in the position. The Role: We're hiring a Customer Success Lead to build and scale the infrastructure that powers every ... post-quote customer interaction - from onboarding to retention, mitigation to...who wants to architect and own the full post-sale customer journey - including the systems, templates, training, and… more
- Jobleads-US (San Francisco, CA)
- The Role The Customer Success Manager focuses on the most critical moments in the customer journey and is responsible for smooth, on-time renewals for ... in customer -facing roles in public accounting or finance; OR Customer Success , Sales or Account Management Strong verbal and written communication skills… more
- Jobleads-US (San Francisco, CA)
- Location San Francisco Employment Type Full time Location Type On-site Department Implementation & Customer Success About the Role As the Lead of our Customer ... implementation and post-go-live phases. Identify expansion opportunities and work with Customer Success to drive upsell and cross-sell initiatives.… more
- Jobleads-US (San Francisco, CA)
- …time on busywork and more time on the real work. We're on the lookout for a Customer Success Manager to help us shape our journey at Span. If you're passionate ... as we grow. What We're Looking For: 5+ years of experience in Customer Success or similar post-sales roles at a SaaS company. Experience working with technical… more
- HP Inc. (Palo Alto, CA)
- … engagement and resolves business challenges through innovative market leading experiences and customer success stories. As a **Senior Program Manager for Bounty ... will lead several projects or a portfolio of projects ensuring business success / customer engagement at every phase of the solution delivery lifecycle from… more
- HP Inc. (Palo Alto, CA)
- …+ Cross-Functional Collaboration + Work closely with sales, product management, customer success , and executive leadership to drive integrated account-based ... strategically shape and execute ABM programs that drive revenue growth, strengthen customer relationships, and position HP as a best-in-class leader in ABM… more
- HP Inc. (Palo Alto, CA)
- …profitability, and efficiency targets. Ensure execution across product, sales, marketing, and customer success . + **Talent & Organization Development** : Build ... tier-1 technology alliances, and channel partners) that expand revenue and unlock new customer opportunities. + ** Customer & Market Leadership** : Serve as the… more
- Jobleads-US (San Francisco, CA)
- …were part of Y-Combinator's W21 batch. You have a Proven track record of success in enterprise sales, in health tech Strong understanding of the health and wellness ... Must be relentless. We never stop, so you are even faster than us. Must be customer driven. We think customers first and so should you. Must be driven and go above… more
- Stanford Health Care (Newark, CA)
- …of service design, design strategy, user research, experience management, journey management, customer success , voices of customer /employee, or related ... healthcare systems, omnichannel service delivery strategies, or leading patient, customer , and employee experience management practices preferred. **Required Knowledge,… more
- Merck & Co. (San Jose, CA)
- …with healthcare professionals.Flexible and adaptable to changing market conditions and customer expectations.Proven track record of success in both educational ... within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems… more
