- Zoom (Hartford, CT)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Hartford, CT)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Hartford, CT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Hartford, CT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Hartford, CT)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Hartford, CT)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Robert Half Finance & Accounting (Farmington, CT)
- Description Lead Administrative Manager - Farmington, CT area Presented by Kelsey Ryan, Robert Half Are you an experienced administrative professional with a passion ... for process improvement and operational leadership? Robert Half is seeking a Lead Administrative Manager (Head Administrative Assistant) for a highly respected firm… more
- PagerDuty (Hartford, CT)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Walmart (Newington, CT)
- …a collaborative, people-first environment that drives associate engagement and retention . Champions change initiatives and collaborates across departments to drive ... Foster a collaborative, people-first environment that drives associate engagement and retention . Support efforts to lower turnover and promote career growth through… more
- NTT America, Inc. (Hartford, CT)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- General Motors (Hartford, CT)
- …territory. This job may be eligible for relocation benefits. **The Role** The Customer Experience Team within Customer Care and Aftersales (CCA) is laser ... focused on delivering a leading customer experience. We attract more customers by focusing on...attract more customers by focusing on processes which drive retention and contribute to the revenue that we generate… more
- ISC2 (Hartford, CT)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Hartford, CT)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Hartford, CT)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Hartford, CT)
- …customer relationships through regular interactions. * Manage renewal processes to ensure customer retention . * Collaborate with sales and support teams to ... About the Role: Step up as a Manager, Customer Success, where you will manage a team...initiatives. Skills: * Leadership: Proven ability to manage and lead teams effectively. * Analytical Skills: Ability to analyze… more
- Honeywell (Northford, CT)
- … and engagement, and fostering an inclusive culture. **KEY RESPONSIBILITIES** + Lead and oversee the customer and vertical marketing function, ensuring ... here** _(https://www.honeywell.com/us/en/company/inclusion-and-diversity)_ **THE POSITION** The **Director of Marketing** will lead marketing projects and campaigns, and ensure the successful… more
- Oracle (Hartford, CT)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more
- SHI (Hartford, CT)
- …improvements and proactively drive continuous improvement across the organization. + Customer -Centric Mindset: Can lead strategic initiatives focused on ... a culture of customer focus throughout the organization. + Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a… more
- Norstella (Hartford, CT)
- …existing sellers. + Measurable improvements in pipeline quality, deal execution, and customer retention . Location:Remote US **Our Guiding Principles for success ... to patient needs. **Job description:** The Commercial Enablement Manager will lead the design, execution, and continuous improvement of enablement programs that… more
- PagerDuty (Hartford, CT)
- …Reporting to a Regional Sales Director, you will be pivotal in expanding our customer base and maximizing value within existing accounts. In this role, you will ... of opportunities from new logos and within our existing customer base, ensuring a balanced focus on acquisition and... base, ensuring a balanced focus on acquisition and retention . Your target accounts will align with our ideal… more