- The Travelers Indemnity Company (Hartford, CT)
- A leading insurance firm is looking for a Director of Decision Science to leverage advanced analytics for enhancing customer experiences. The candidate will ... An ideal candidate should have at least 7 years of experience in data analytics and a relevant degree. This high-level role offers a generous salary and… more
- Travelers Canada (Hartford, CT)
- …Connecticut is seeking a Data Analyst to leverage analytical expertise and lead CX -focused analyses. The ideal candidate has 7 years of experience, strong project ... management skills, and a STEM degree. This role includes mentoring less experienced staff and driving organizational insights through data visualization. A comprehensive benefits package including health insurance, retirement matching, and generous paid time… more
- The Travelers Indemnity Company (Hartford, CT)
- …business decisions by accelerating cross‑enterprise collaboration and capabilities. As a Director of Decision Science, Interaction analytics , you ... is accountable for delivering actionable insights through explanatory modeling and analytics , surfacing the "why" behind business trends, and translating findings… more
- Travelers Canada (Hartford, CT)
- …to be used across senior leaders.* Lead and execute on complex CX -focused analyses to quantify insights, design experiential metrics, and identify opportunities for ... journey and interaction optimization.* Synthesize findings across multiple analyses and communicate insights using data visualization, storytelling, and business translation tailored to senior leaders.* Direct the team in determining and using appropriate… more
- The Hartford (Hartford, CT)
- …(CDE) team as we redefine how data and AI power customer experiences. As the Director of AI Data Intelligence for Customer ( CX ), you'll lead the design and ... behavior, and interaction data, enabling real-time insights and predictive decision -making. By leveraging Generative AI, advanced data engineering, and modern… more
- Oracle (Hartford, CT)
- …Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance ... for AI Agent solutions. + Define success metrics and analytics to monitor AI Agent adoption, customer satisfaction, and...+ Strong analytical skills with a data-driven approach to decision -making. + Bachelor's degree in a relevant field or… more
