- Sunrun (Hartford, CT)
- …experience + ITIL Foundations Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting end users locally and remotely ... to pursue their career ambitions + Provide tools to help them achieve their goals + Establish portfolio of...processes for ITIL Service Support framework working with other IT Managers and integrate within Service Desk … more
- KPMG (Hartford, CT)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 19 **Function:** Business ... seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team...a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your… more
- Rocket Software (Hartford, CT)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and ... governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales...process. **Qualifications:** + At least 3 years of Deal Desk , Contracts, Sales or Sales Operations experience in software… more
- Travelers Insurance Company (Windsor, CT)
- …Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: + Demonstrates a ... problem resolution and knowledge database for use by service desk staff. Assumes ownership for a positive customer interaction...customer inquiries in corporate ticket tool and escalates to IT personnel on an as needed basis. + May… more
- Sedgwick (Hartford, CT)
- …Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer CAT Property/Auto Desk Adjuster Job Description **PRIMARY PURPOSE OF THE ROLE:** To handle ... advantage of a variety of professional development opportunities that help you perform your best work, grow your career...and respected organizations place their trust in us to help their employees regain health and productivity, guide their… more
- Capgemini (Shelton, CT)
- …environment. * Entry Level - 2 years' work experience in Technical Call Center, IT (International Technology) Help Desk , or equivalent technical support ... roles. **Life at Capgemini:** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. **For eligible employees, we offer:** * Flexible work * Healthcare including dental, vision, mental health, and well-being… more
- Capgemini (Shelton, CT)
- …experience. * Entry Level - 2 years' work experience in Technical Call Center, IT (International Technology) Help Desk , or equivalent technical support role. ... * 2 years' work experience supporting customers remotely in a technical environment * Highschool Diploma or GED some college preferred but not required. * Proven focus on high client happiness * Bilingual in Spanish & English (Speak/Read/Write) * Strong… more
- Charles IT (Middletown, CT)
- …Bachelor, or Graduate degree in Information Technology or hands-on experience working in a help desk environment or similar + Cumulative GPA of 3.0 or above ... and Forthright. These are the core values of Charles IT . We can achieve these values because of our...team, who makes us one of the most successful IT companies of its kind in the region. And… more
- Marrakech, Inc. (Woodbridge, CT)
- …and issues related to computer systems, software, and hardware as part of help desk responsibilities during regular business hours. + Maintain correct ... IT Specialist Woodbridge, CT 06525, USA Req #1952 Saturday,...documentation in the form of the help desk ticketing system, inventory lists, etc., ensuring… more
- Mathematica (Hartford, CT)
- …24/7 systems with tens of thousands of users. Includes delivery and operations of help desk , training and technical assistance support to large, diverse user ... teams of both internal staff and external partners. * Experience with IT procurement including negotiating with software vendors. Familiar with federal government… more
- Marriott (Hartford, CT)
- …of vulnerability management remediation. In addition they may be called apon to help coordinate the dispatch of, and act as the primary technical resource to, ... third party IT technicians in response to an on-site need where...Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations in core technologies as… more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …+ Acts as liaison between other technical staff, users and vendors regarding Help Desk and service requests; + Monitors personal computer (PC) performance; ... of information technology tasks and application development in an IT environment. EXAMPLES OF DUTIES Service/ Help Support:...basic technical support work in such areas as: + help desk functions; + installing and maintaining… more
- SHI (Hartford, CT)
- …The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, ... proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- SHI (Hartford, CT)
- …senior engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, ... proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- SHI (Hartford, CT)
- …The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, ... proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- Aquarion Water Company (Monroe, CT)
- … Support Professional Certificate, or Microsoft Certifications. + Certifications such as HDI ( Help Desk Institute) Support Center Analyst or ITIL Foundation are ... contact for troubleshooting and resolving user issues, working closely with the IT team to provide exceptional customer service and promote user satisfaction.… more
- Bob's Discount Furniture (Manchester, CT)
- …support contact for all issues related to our website, including managing the help desk ticketing system. + Proactively monitor the application health, analyze ... developers. These positions will be working with an internal IT staff as well as the business e-COMM teams....with a Generous Company match! + Pet Insurance to help keep your furry friends happy and healthy +… more
- Marriott (Hartford, CT)
- …and Document Records + Ability to configure flexfields, Navigation, Appearance, Infolets, Help content and autocomplete rules + Expertise in Oracle HCM Cloud ... of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to support and training of… more
- Lowe's (Manchester, CT)
- …+ I love DIY projects Whatever your need for employment, we at Lowe's believe we can help you build a better life and career, and we are all-in to help you ... projects they are working on and how you may help . You will guide shoppers to the right products...for people who aren't interested in sitting behind a desk for hours. Instead of answering phones, you might… more
- The Hartford (Hartford, CT)
- …and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the ... protecting the things that matter most. And you can help us when you join our team of underwriters....entrepreneurial spirit + Demonstration of solid time, organizational, and desk management skills + Goal-oriented and delivers outcomes +… more