- Paylocity (Meridian, ID)
- …The Director Client Services Ops will share leadership responsibilities for our client center with other directors and be accountable for 5-8 client ... delivery of our payroll, HR and time and attendance solutions for our service center . The Director...bureau environment). + Proven leadership competencies running service centers, call centers, or other similar client experience… more
- City National Bank (Boise, ID)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Paylocity (Meridian, ID)
- …service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... first call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources - Appropriately leverage resources to… more
- Oracle (Boise, ID)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- World Wide Technology (Boise, ID)
- …best in class results for your customers. **What will you be doing?** The Client Manager will sell broad technical services, solutions and products to our ... through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology… more
- Oracle (Boise, ID)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Oracle (Boise, ID)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- Oracle (Boise, ID)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Boise, ID)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- Paylocity (Meridian, ID)
- …Bachelor's degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles; or + High ... call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources - Appropriately...or 4 years of relevant experience in technical support, call center operations, or other high-volume customer… more
- Concentrix (Boise, ID)
- …. **Key Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write Epics, ... + **Stakeholder Engagement:** + Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and related platforms. + Engage… more
- Paylocity (Meridian, ID)
- …open enrollment season. Preferred Skills: . Bachelor's degree in related field . Call Center Experience . Bi-lingual Fluency Spanish and English . Healthcare ... Solving: Utilize critical thinking and problem-solving skills to troubleshoot and resolve client questions, striving for prompt and accurate solutions . . Data… more
- RxBenefits (Boise, ID)
- …degree Education or equivalent work experience. + 1-2 years of proven experience as call center supervisor or similar leadership position + Experience in a ... member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work...contact center environment in a Quality role + Experience gathering,… more
- Oracle (Boise, ID)
- …worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud ... Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident… more
- R1 RCM (Boise, ID)
- …patient centric focus. + Established experience working with hospital billing within a call center environment **Required Skills:** + High School Diploma or GED, ... R1 is the leading provider of technology-driven solutions that transform the patient experience and financial...preferred + Minimum 3 years' experience in a healthcare call center + Minimum 1 year in… more
- Public Consulting Group (Boise, ID)
- …or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. **Working ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- Oracle (Boise, ID)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence! Our products and services enable US Federal ... by all levels! As a part of the Federal Client Operations Team, you will manage and maintain multiple...as needed and allowed by local regulations to support on- call * Experience with Kubernetes as a service and… more
- Evolent (Boise, ID)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... will be working directly with one of Evolent's largest client and leading a group of individuals who oversee...broad-based Health Plan experience + Ability to find creative solutions in an ever-changing and growing environment + Demonstrated… more
- Oracle (Boise, ID)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps ... do + Own the full service lifecycle: design, implementation, deployment, on- call , and continuous improvement-maintaining high code and reliability standards. +… more
- Prime Therapeutics (Boise, ID)
- …+ Previous project management skills + Previous experience with RxClaim + Previous call center experience + Certified Pharmacy Technician (CPhT) + Previous work ... world class status in operational effectiveness and pharmacy and client experience while ensuring compliance and adherence to all...Industry + Previous experience leading a team in a call center environment Every employee must understand,… more