- Piedmont Airlines (Boise, ID)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Coinbase (Boise, ID)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... at Coinbase in supporting Coinbase's goals of improving security, customer service , and cost. You will be...doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology… more
- ServiceNow, Inc. (Boise, ID)
- …software engineering, focusing on building scalable, reliable, and intelligent agent -driven processes for AI-powered observability products. As a Staff-level ... automate complex, multi-step business processes. + Architect and implement AI agent frameworks to orchestrate planning, tool use, and collaboration across systems.… more
- Cayuse Holdings (Boise, ID)
- …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... intelligence, reporting tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. + Proven experience… more
- Datavant (Boise, ID)
- …CCaaS and UCaaS environments to support Datavant's vision of intelligent, self- service -driven customer interactions. You will collaborate across engineering, ... solutions that put AI at the core of the agent and customer experience. **What You Will...enable seamless data flow across systems. + Collaborate with cross -functional teams to deliver omnichannel solutions with a focus… more
- Navient (Boise, ID)
- …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
- Navient (Boise, ID)
- …to Earnest's long-term investment in building a unified, scalable infrastructure for customer engagement, lead management, and agent enablement. This is an ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
- Coinbase (Boise, ID)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- Anywhere Real Estate (Nampa, ID)
- …team members in executing a plan to build and/or maintain a customer base to ensure financial contribution to TitleOne. **Essential Duties and Responsibilities** ... team. Establishes marketing goals and action plans to retain and acquire customer for maintenance and target segments. Consistently follow State, Federal and Company… more