- HTC Global Services Inc (Brooklyn, NY)
- Telecom Support Lead L3 Avaya and Voice Network Exp We are seeking a highly experienced Telecom Support Lead ( L3 ) with deep expertise in ... Telecom Operations & Escalations Serve as the final L3 escalation point for telecom incidents including... operations or voice engineering, with 3-4 years in L3 or senior escalation roles. Preferred Certifications: Avaya… more
- HTC Global Services Inc (Brooklyn, NY)
- Telecom Support L3 Sr Key Responsibilities 1.... Telecom Operations & Escalations with a focus on Avaya + Serve as the final L3 escalation point ... telecom -related incidents with a primary focus on Avaya voice environments, including SIP failures, PRI issues, MPLS/SD-WAN... telecom operations, voice engineering, or unified communications support , with at least 3-4 years in L3… more