- The Hertz Corporation (Concord, NH)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Concord, NH)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Rubrik (Concord, NH)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Dodge Construction Network (Concord, NH)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Michaels (Nashua, NH)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - NASHUA, NH Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- WATTS (North Andover, MA)
- …capture customer requirements and escalate as needed. This position reports into the Customer Experience Manager and is based onsite in North Andover. ... Qualifications + High School Diploma or equivalent + 3+ years of experience in a high volume customer service department + Experience with order entry and… more
- Renaissance (Manchester, NH)
- …them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and ... customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning...: East Strategic Accounts **In this role as a Customer Success Manager , you will:** ** **… more
- Acxiom (Concord, NH)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- UKG (Concord, NH)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- ICP Group (Andover, MA)
- …to improve efficiency, build robust processes, and drive a best-in-class customer experience . This includes developing a structured onboarding program, ... the Asia Pacific region. ICP Group is seeking a Customer Care (CC) Manager to join our...enable further cross-training. Requirements + Minimum 5+ years of customer service management experience . + Prior … more
- ISC2 (Concord, NH)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Concord, NH)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Datavant (Concord, NH)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- IBM (Lowell, MA)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM...and engage potential new customers and deliver an elevated experience . * A desire to continually learn new technologies… more
- Hannaford (Bedford, NH)
- …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... of service offered to our customers. Build associate and customer relations and promote a strong culture in support...or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided… more
- Public Storage (Lowell, MA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Walgreens (Pepperell, MA)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Manchester, NH)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- BAE Systems (Hudson, NH)
- …and Non-Recurring Engineering activities). Flowing requirements from the product line, program manager , and customer to the Operations function this role will ... you, the Hudson, NH team is seeking a highly skilled Operations Program Manager II to join our Advanced Capability Program consisting of Opto-Electrical Modules… more
- IBM (Lowell, MA)
- …contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component ... **Introduction** IBM Content Manager OnDemand (CMOD) is an enterprise content management...role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide… more