- InEight (Phoenix, AZ)
- …a strong functional working knowledge of InEight's core products, with emphasis on the customer support aspect. + Have the ability to walk customers through ... with matching, and generous paid time off. **Position Summary:** The Customer Product Support position provides a great opportunity to become a product expert… more
- Confluent (Phoenix, AZ)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and develop ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Concentrix (Phoenix, AZ)
- …and " **Best Companies for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is ... focus on building customer relationships + 3+ years of customer service experience + Technical support experience preferred + Open availability + A high… more
- RTX Corporation (Phoenix, AZ)
- …deployments, field issues root cause and corrective actions, and general technical support questions to the end-use customer . + This position will have ... knowledge of Evacuation and/or Liferaft systems + Experience in customer -facing technical support roles + Supplier management experience + Strong… more
- Concentrix (Phoenix, AZ)
- …of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support + Provide ... Career Growth** " awards every year? Then a remote Technical Support Representative position at Concentrix is...support using a call flow guide in the customer 's preferred language + Resolve technical issues… more
- Eaton Corporation (Phoenix, AZ)
- …integration activities through direct interface with PCD Customers. Provide pre- and post-sale customer technical support for external and internal customers ... practices. Control and verify all marketing collateral and project technical specifications. + ** Customer Support ...marketing collateral and project technical specifications. + ** Customer Support and Integration** - Understand and… more
- Parker Hannifin Corporation (Glendale, AZ)
- …proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed. Customer Service Account ... acquired through two or more years of directly related experience in technical product customer support or contract administration. Knowledge of warranty and… more
- Oracle (Phoenix, AZ)
- …Relational database + Personal/enterprise network exposure + Experience providing phone-based customer / technical support and escalation management + ... task will be to provide mission critical incident management support and service restoration to Oracle Health customers. You...as it pertains to the investigation and mitigation of customer issues. This team focuses on product development and… more
- Cengage Group (Phoenix, AZ)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service, or proven experience preferred + ... customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze… more
- Trellix (Phoenix, AZ)
- …and facilitates problem resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional ... the customer and diverse stakeholders throughout the customer organization to create technical project plans,...can thrive and contribute to our industry-leading products and customer support , which is why we prohibit… more
- Roche (Phoenix, AZ)
- …through regular updates and presentations. + Collaborate closely with internal teams (eg, Customer Service, Technical Support , Marketing) to address ... needs and ensure satisfaction with Roche Sequencing's products and support . + Proactively assess, clarify, and validate customer... support . + Proactively assess, clarify, and validate customer needs on an ongoing basis to deliver tailored… more
- Capital One (Phoenix, AZ)
- …have a strong background in system engineering, troubleshooting, and customer support . Responsibilities: + Provide advanced technical support for complex ... Service (Saas) organization. As a key member of our technical support group, you will play a...At least 2 years of software troubleshooting or software customer support experience Preferred Qualifications: + Experience… more
- MUFG (Tempe, AZ)
- …transactions should be reviewed and escalated as appropriate + Quality Control and Customer Service: Provide technical support and guidance to staff ... information in resolution of such queries. Identify discrepancies and/or inefficiencies in customer support efforts and ensure that they are corrected,… more
- Prime Therapeutics (Phoenix, AZ)
- …execution, and service delivery. The Director of Technical Sales and Implementation Support is a customer -facing role that leads the teams responsible for ... seeking a dynamic and strategic IT leader with strong technical aptitude and proven experience in customer ... leadership, coordination, escalation management, deployment, and transitioning ongoing technical support of the technical … more
- Oracle (Phoenix, AZ)
- …+ Plan service announcements and coordinate beta testing. + Provide hands-on training for Customer Support and Technical Sales personnel, as well as for ... key customers. + Develop collateral such as technical and business white papers, success stories, data sheets,...+ Present at Oracle user group meetings, trade shows, customer sites, industry conferences, industry analyst meetings and at… more
- Oracle (Phoenix, AZ)
- …serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer ...support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service… more
- Oracle (Phoenix, AZ)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical...understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability… more
- Lumen (Phoenix, AZ)
- … experiences, and potential enhancements to products and services. + ** Customer Support & Pre-Sales Enablement:** Support technical sales efforts by ... showcasing automated and AI-powered solutions, engaging in demos, RFPs, RFIs, and technical design discussions to drive customer success. **What We Look For in a… more
- TEKsystems (Tempe, AZ)
- IT Technical Support Specialists + 100% ONSITE ROLE in TEMPE Job Description While the primary focus is providing hands-on IT technical support at the ... & Qualifications + Demonstrates a strong sense of urgency on figuring out where technical support gaps are taking initiative to improve. + Strong interpersonal… more
- IQVIA (Phoenix, AZ)
- **Tier 2, Technical Support Representative** **Mon - Fri 10am - 7pm ET** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of ... that currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position,… more