- Lumen (Phoenix, AZ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Phoenix, AZ)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Phoenix, AZ)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- Cayuse Holdings (Phoenix, AZ)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- Coinbase (Phoenix, AZ)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Merck (Phoenix, AZ)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Phoenix, AZ)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- Wells Fargo (Tempe, AZ)
- **About this role:** Wells Fargo is seeking a ** Senior Lead Operational Risk Officer** within Technology Risk Management. You'll provide second line oversight of ... insights and reporting on cybersecurity risk exposures to senior management, risk committees, and regulatory bodies. + Stakeholder Engagement: Collaborate… more
- Lumen (Phoenix, AZ)
- …Architect plays a pivotal role in bridging technical strategy with customer -centric delivery. The Lifecycle Architect maintains deep engagement with customer ... Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle, This role bridges technical strategy with customer -centric… more
- Wells Fargo (Chandler, AZ)
- …Join Us:** + Be part of a high-impact team focused on innovation and customer experience in the auto space. + Collaborate with top talent across product, analytics, ... process improvement within Business Execution. + Interpret procedures and processes to lead and execute programs, services, and initiatives of significant scope with… more
- Coinbase (Phoenix, AZ)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- Realtor (Scottsdale, AZ)
- …an innovative, creative and fun environment where employees strive to deliver world-class customer experiences. + Effectively guide and lead the workforce by ... real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite… more
- Wells Fargo (Chandler, AZ)
- …solve problems, create metrics and reports, perform analyses, provide feedback, and deliver insights to senior leaders to better run their business. This ... to grow. Join us! **About this role:** Wells Fargo is seeking a Senior Business Intelligence Consultant to join our Wholesale Operations Data, Analytics and… more
- Merck (Phoenix, AZ)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Edward Jones (Tempe, AZ)
- …in service to driving outcomes against US Division/market/segment goals. These senior individual contributors will serve as the EBM associates accountable to ... all aligned-upon EBM segment outcomes, leveraging all functions within EBM. This senior individual contributor will deliver end-to-end EBM strategies and deliver on… more
- Dodge Construction Network (Phoenix, AZ)
- …and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...to identify champions and build advocacy programs that turn customer success into brand success + Lead … more
- Cardinal Health (Phoenix, AZ)
- …and enhance patient care through intelligent inventory management. **_Job Summary_** The ** Senior Marketing Manager for Customer Experience & Growth** will be ... satisfaction, and growth through thoughtful marketing initiatives. **_Responsibilities_** + Lead market research initiatives to measure customer satisfaction… more
- CenterWell (Phoenix, AZ)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... to ensure interoperability and a seamless end-user experience. + Customer & Clinical Voice: Lead structured Voice...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- American Express (Phoenix, AZ)
- …digital experiences that empower businesses with data, insights , and control + Lead initiatives at the center of our customer engagement strategy + ... work is central to our strategy of delivering integrated, customer -first solutions, making the team's role both highly visible...role both highly visible and mission critical. As a Senior Manager of Product Development, you will play a… more
- Oracle (Phoenix, AZ)
- …Applications & Infrastructure (OHAI) is seeking a highly strategic and influential ** Senior Director of Program Management** to lead enterprise-wide Security, ... automated platforms that improve operational efficiency and patient care. As a Senior Director, you will lead Security, Compliance, and enterprise-wide strategic… more