- Baylor Scott & White Health (Dallas, TX)
- …CX measurement. **Insight Generation:** + Analyze VoC customer experience feedback data to derive actionable insights and recommendations for improving ... insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis of.... You'll lead the analysis of qualitative and quantitative customer experience feedback data across VoC… more
- Deloitte (Dallas, TX)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... 2025 Work you'll do As a Consultant in Deloitte's Customer Experience Management practice, you will collaborate...Work with business stakeholders to translate their objectives into VOC (Voice of Customer ) solutions, journey maps,… more
- Chewy (Richardson, TX)
- …You'll Need** + 6+ years of experience in program/project management and/or customer analytics, with direct VoC program experience preferred. + Strong ... **Senior Program Manager & Data Scientist, Voice of the Customer ( VoC )** to lead and drive one...deep analytical expertise. You will not only improve the customer experience through strategic partnerships, escalation handling,… more
- ARAMARK (Dallas, TX)
- …a quarterly marketing calendar that adapts to real-time trends, business shifts, and customer insights . + Use data to optimize ongoing initiatives and inform ... plans and ensure high-quality, timely delivery across all touchpoints. **Voice of the Customer ( VOC ) Strategy** + Develop and own a site-specific VOC… more
- Huntington National Bank (Addison, TX)
- … in market segmentation including sizing, pricing, competitive landscape, channel analysis and VOC (voice of customer ) + Readiness to roll-up-your sleeves + ... in market segmentation including sizing, pricing, competitive landscape, channel analysis and VOC (voice of customer ) Strong analytical and problems solving… more
- Wolters Kluwer (Coppell, TX)
- …initiatives and manage complex projects. + Strong experience in customer engagement and translating insights into product strategy. + Demonstrated ... Thinking- Ability to align product initiatives with business goals. + Customer -Centric Mindset - Experience in VOC activities and customer engagement.… more
- American Airlines (Dallas, TX)
- …job** + This job is a member of the Digital Analytics Team within the Customer Experience Analytics organization. + The Digital Analytics Team is responsible for ... Business, Engineering, Mathematics, Economics, Revenue Management, Network Planning, Sales Strategy, Customer Insights , Marketing, or Masters degree in related… more
- Wolters Kluwer (Coppell, TX)
- …-focused Senior Product Manager to drive the product strategy, roadmap, delivery, customer experience and market success of our Tax Solutions portfolio. ... ideal for a savvy product leader with strong SaaS experience , AI-curiosity, and Go-to-Market, who understands how to drive... Customer , Usage & Data Insight + Lead customer discovery, user research, and VOC (Voice… more
- Microsoft Corporation (Dallas, TX)
- …channels across a subsidiary to drive consistency in technical approach and ensure customer technical experience across teams. + Orchestrates team resources and ... lean into uncertainty, take risks, and learn quickly from experience ? Are you passionate about transforming business processes and...that benefit customers/partners, serving as the voice of the customer ( VOC ) to Microsoft. Ensures input is… more