- Leader Communications Inc. (Warren, MI)
- …timelines are met for each request/ticket. + Provide metrics and status on help desk activities. + Provide technical support for the full range of IT ... related experience Skill & Certification Requirements + CompTIA Security+ + Extensive IT help desk /service desk support experience, including support … more
- Huntington National Bank (Midland, MI)
- …Summary: The Treasury Management Technical Training Support Associate provides technical help desk support across the Huntington footprint ... tools and resources available to them. + Facilitates training and technical support on Huntington's products, services, and systems. + Evaluates the client… more
- ITC Holdings (Novi, MI)
- …and software installed at company. + Responds to telephone calls, email and help desk requests for technical support in a timely amd positive manner ... **ESSENTIAL DUTIES & RESPONSIBILITIES** **All Levels** + Provides help desk support to...**REQUIREMENTS** + Associates degree in Computer Science or related technical area or relevant, equivalent experience and/or education. +… more
- Sutherland Global Services (Lansing, MI)
- …communication skills, both verbal and written + 1+ year experience with customer-service, help desk or technical support + Typing skills of 30+ WPM with ... constant learner looking for an opportunity to use your knowledge, skill and personality to support customers? Are you an active listener driven by a need to ask --… more
- Wayne State University (Detroit, MI)
- …Concur functionality. Update training materials and job aids, as needed. Provide Help Desk services and technical support to the university community for ... software (Concur), including system testing, implementation and training. Provide local Help Desk services to the University community. ESSENTIAL FUNCTIONS… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is ... problem solve and accurately provide a solution as the first line of technical support - Security+ and ITIL V3 Foundations Certifications OR ability to obtain… more
- Peckham, Inc. (Lansing, MI)
- …but Peckham gives preference to individuals with disabilities. Peckham Inc. - PSD - IT Help Desk Intern SUMMARY Interns will be responsible to learn and apply IT ... processes and core customer service skills in a technical support environment. Primary responsibilities include clear...clearly in verbal and written media. + Monitoring the help desk system and group email box… more
- Michigan Technological University (Houghton, MI)
- …Resources office at ### or ###@mtu.edu. Job Description Summary The Help Desk Consultant provides the first level of support for customers of Information ... Help Desk Consultant Apply now (https://secure.dc4.pageuppeople.com/apply/1021/gateway/default.aspx?c=apply&lJobID=493576&lJobSourceTypeID=796&sLanguage=en-us)… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- Help Desk Technician Department: Information Technology...support queues from customers in need of IT technical support and keep open tickets to ... Location: Dearborn, MI START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3086590&source=3086590-CJB-0) Job Title: Help Desk Technician Job Status: Full-time Job… more
- Sunrun (Lansing, MI)
- …2003/2008 experience + ITIL Foundations Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting end users locally ... to pursue their career ambitions + Provide tools to help them achieve their goals + Establish portfolio of...what requires changes + Develop and enhance the Service Desk tools increasing support of the business… more
- Learning Care Group (Novi, MI)
- …Support Central; serving as the primary technical point of contact. The job of Help Desk Agent can be performed in the following states: AL, AZ, AR, CT, ... IT Help Desk Agent Share by Email...IT Help Desk Agent Share by Email Share on LinkedIn...Maintain request first call resolution above 70%. + Escalate technical support issues to vendors and second… more
- Robert Half Technology (Troy, MI)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst II based in Troy, Michigan. This role is within the telecom ... industry and is focused on providing technical assistance and training to system users. The successful...remedial actions to correct problems * Coordinate activities with help desk or network services * Provide… more
- Robert Half Technology (Wixom, MI)
- Description We are in search of a meticulous and dedicated Help Desk Analyst to join our team based in Wixom, Michigan. In this role, you will be responsible for ... providing technical assistance and support to our users,...Possess at least one year of experience in a Help Desk Analyst role or similar *...one year of experience in a Help Desk Analyst role or similar * Experience with Cloud… more
- SHI (Lansing, MI)
- …all Service Desk activities including incident reporting, level L1/L2 technical support , troubleshooting, and problem resolution. They will be committed ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17137/asg-service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the right job?**… more
- TEKsystems (Flint, MI)
- …Ticketing system, Password reset, Service desk , Troubleshooting, Customer service, Phone support , Technical support Top Skills Details: Support ... Description: Tier 1 service desk technician providing day to day support...Open to learning o Someone who has a passion technical support and customer service o Someone… more
- TEKsystems (Flint, MI)
- …Ticketing system, Password reset, Service desk , Troubleshooting, Customer service, Phone support , technical support Top Skills Details: 1) Office 2016 ... Description: Our client is looking for a strong technical support agent to provide day-to-day...Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Mathematica (Lansing, MI)
- …with tens of thousands of users. Includes delivery and operations of help desk , training and technical assistance support to large, diverse user ... wide-ranging areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica… more
- Groupestahl (St. Clair Shores, MI)
- …doing: The IT Service Desk Tech II applies basic to advanced level Technical Support troubleshooting, providing support of the daily business operations ... also have a seat on the Corporate IT Service Desk , which include taking calls and providing support...for: + Associates Degree (preferred) + 2-3 years of help /service desk + Technical certifications… more
- TEKsystems (Detroit, MI)
- …Printers, Windows, Help desk , Help desk support , Active directory, Printer repair, Technical support , Install, Windows 7, Deployment, ... non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to PC Product customers. Products include… more
- Burroughs (Detroit, MI)
- …Burroughs offers a nationwide field service organization combined with remote managed services, technical support , help desk , program management and ... are seeking aspiring Service Technicians in your area to help service and support our customers' cash...will possess impeccable personal integrity, excellent customer service skills, technical aptitude, and an ability to operate as a… more