- Education Affiliates (Nottingham, MD)
- …learn customer service applications Persuasive communication skills Typing 20-25 wpm Previous call center / customer service experience preferred Record of ... achievement illustrating strong goal orientation Display of highest levels of integrity and intelligence Ability to multi-task and to succeed within strict deadlines Strong detail orientation and capability to be highly organized Proven ability to interact… more
- JobAdX (Towson, MD)
- …and other parties per the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basisReview and comply with the Code of ... CONDITIONS:The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential… more
- Volunteers of America Chesapeake and Carolinas (Baltimore, MD)
- …Prohibit Act. Reports abnormal behavior to Program Director or On Call Supervisor. Completes disciplinary reports when required. Maintain comprehensive written ... of the program. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully… more
- Cardinal Health (Annapolis, MD)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Pearl Interactive Network (Annapolis, MD)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... met. + Ensure agents understand and comply with all call center objectives, key performance standards, and...assigned. **Physical Requirements:** The physical demands described here are representative of those that must be met by an… more
- Humana (Annapolis, MD)
- …without limitations or assistance. + **MUST** **HAVE 1 OR MORE YEARS OF RECENT** ** CALL CENTER ** **EXPERIENCE (inbound or outbound)** + **2 years of customer ... caring community and help us put health first** The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written… more
- Bank of America (Hunt Valley, MD)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... Life Services Financial Services Representative Hunt Valley, Maryland **To proceed with your...Providing a world class client experience through point of call account servicing and resolution * Working in a… more
- CenterWell (Annapolis, MD)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- CVS Health (Annapolis, MD)
- …environment. - Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be ... hours of 8:00am to 5:00pm EST The role of the Customer Service Representative is to be customer-focused by putting people first during every interaction, inspiring… more
- Cognizant (Annapolis, MD)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Robert Half Office Team (Edgewood, MD)
- …well-known credit union is seeking multiple Customer Service Representatives to assist their call center ! Essential Duties and Responsibilities: * Handle a large ... Requirements * Proven experience in customer service, preferably within a call center or financial services environment. * Proficiency in handling inbound and… more
- Robert Half Office Team (Edgewood, MD)
- …well-known credit union is seeking multiple Customer Service Representatives to assist their call center ! Essential Duties and Responsibilities: * Handle a large ... Requirements * Proven experience in customer service, particularly within a call center environment. * Proficiency in handling inbound and outbound calls, email… more
- SpartanNash (Severn, MD)
- …the primary liaison for sales communications between customer service, distribution center operations, transportation, vendors and store customers, and to analyze ... primary liaison for sales communications between customer service, distribution center operations, transportation, vendors, store level customers, etc.; partner to… more
- Highmark Health (Annapolis, MD)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Casella Waste Systems Inc. (Cockeysville, MD)
- ## Position Summary The Commercial Service Representative provides one\-stop service and solutions to new and existing customers by determining service requests, ... resolution for all calls and cases routed from the Customer Care Center \(CCC\) for small commercial dumpster and temporary Roll\-Off inquiries ensuring customers… more
- Sharecare (Annapolis, MD)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Robert Half Office Team (Middle River, MD)
- …role, preferably within the energy/natural resources industry. + Proficiency in operating call center systems and handling customer inquiries effectively. + ... Demonstrable experience in a call center customer service setting. + Exceptional communication skills, both written and verbal, to clearly address customer… more
- Highmark Health (Annapolis, MD)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Vontier (Annapolis, MD)
- …experience in working with general automotive mechanics a plus. + 1+ years of call center experience or equivalent experience in dealing with customers. + ... Suggestive sales experience preferred. REQURED COMPETENCIES: + Basic use of PC and keyboard. + Effective verbal and written communication skills. + Ability to interpret customer issues coupled with the ability to troubleshoot and translate issues into… more
- Highmark Health (Annapolis, MD)
- …:** United Concordia Dental **Job Description :** **JOB SUMMARY** THIS POSITION IS A CALL CENTER ENVIRNOMENT This job is responsible for enrollment and billing ... activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns,… more
