- Michaels (Anne Arundel County, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Amazon (Jessup, MD)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- EBSCO Information Services (Annapolis, MD)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Dodge Construction Network (Annapolis, MD)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Fujifilm (Annapolis, MD)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Broadcom (Annapolis, MD)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... and coordinate all activity. In these cases, the Portfolio Manager owns and co-ordinates sales cycles under the guidance...Experience ** Requires 12 or more years of Sales experience , including 2 - 4 years Customer … more
- Grifols Shared Services North America, Inc (Baltimore, MD)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Annapolis, MD)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Cardinal Health (Baltimore, MD)
- …deliver the most cost effective and workflow efficient patient care possible. The Customer Success Manager is critically important role to the customer ... strategic customer in Baltimore, Maryland** **Responsibilities:** The WaveMark ** Customer Success Manager ** holds the ultimate accountability for maintaining… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/ customer -service-center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Sharecare (Annapolis, MD)
- …years of contact center supervision or management + Bachelor's degree preferred + Experience in customer service with excellent communication skill set + ... learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for… more
- Acosta Group (Baltimore, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- RELX INC (Annapolis, MD)
- …decisions. About the Role We're looking for a highly strategic and relationship-driven Customer Success Manager to join our team. In this role, you'll ... Are you data-driven and customer -centric? Do you enjoy collaborating cross-functionally to deliver... Success, Account Management, or a similar client-facing role experience + Experience managing enterprise or strategic… more
- Philips (Baltimore, MD)
- …solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. + Coordinating, ... (S&SD) business. **Your role:** + Your role as a Customer Project Manager (CPM) will be to...if:** + You've acquired a minimum 5 years of experience in Project Management and IT Integration within a… more
- Highmark Health (Annapolis, MD)
- …under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development ... product strategy and roadmaps. Conduct market research, competitive analysis, and customer interviews to identify opportunities and inform product decisions. +… more
- Compass Group, North America (Hanover, MD)
- …performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + ... otherwise indicated by state) and good driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related … more
- JB Hunt Transport (Annapolis, MD)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer . **Job Description:** Key Responsibilities: * Conduct lead generation...Qualifications:** + Bachelor's Degree. + 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Public Storage (Bel Air, MD)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Walgreens (Aberdeen, MD)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Compass Group, North America (Baltimore, MD)
- Morrison Healthcare Position Title: System Patient Experience Manager - Baltimore, MD Pay Grade: 13 Salary: [[$60,000-$65,000]] Morrison Healthcare is a leading ... Job Summary Job Summary: Working as the System Patient Experience Manager , you are responsible for managing,...experience ; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and… more