- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ManTech (Belcamp, MD)
- **ManTech** seeks a motivated, career and customer -oriented **Software Quality Assurance Analyst / Tester** to join our team in the **Belcamp, MD** . This is ... an **onsite** position. The **Software Quality Assurance Analyst / Tester** will work...throughout the development lifecycle. + Ensure software meets specified quality standards and customer expectations. + Develops… more
- Deloitte (Baltimore, MD)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Bob's Discount Furniture (Aberdeen, MD)
- Summary The Furniture Quality Assurance (QA) Inspector ensures that products manufactured by vendor partners meet industry standards and the standards of Bob's ... equipment, materials, process or personnel and report findings to Quality Assurance Group. + Assist in the...Parts and Merchandising to enhance all business functions including Customer Service , Delivery and all aspects of… more
- Leidos (Columbia, MD)
- …the member of a team with the responsibility to ensure the highest quality service is provided to our customer through the generation and control of program ... of Leidos has a career opportunity for a talented ** Quality Assurance Manager** to support a program...8 years of prior relevant experience. + Experience providing Quality Management with Software Development and IT Service… more
- Allied Universal (Glen Burnie, MD)
- …employee assistance programs, company discounts, perks, and more. **Now Hiring FULL-TIME, QUALITY ASSURANCE Security Supervisors for an Airport in Glen Burnie, ... Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned...the client site, calmly and efficiently + Display exceptional customer service and communication skills + Ability… more
- Cardinal Health (Annapolis, MD)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... as an Identity / Risk Management Policy Subject Matter Expert (SME) supporting customer operations on-site in the Maryland area. This position focuses on developing,… more
- Vontier (Annapolis, MD)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- Zodiac Pool Systems (Sparks, MD)
- …Communicate customer feedback to appropriate teams across Sales, Quality Assurance , Technical, Production, Administration, Accounting, and Marketing ... Customer Service Representative Customer Service Sparks, Maryland Apply Description Fluidra is looking for a Customer Service Representative I to… more
- CVS Health (Middle River, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$30.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Nottingham, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Parkville, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Baltimore, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Annapolis, MD)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Pearl Interactive Network (Annapolis, MD)
- …insights and recommendations for optimization. + Ensure adherence to quality assurance and customer service standards. **Training & Staff Development:** ... + Ensure project operations align with government policies, regulations, and customer service objectives. **Financial & Staffing Resource Management:** +… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …+ Oversee Tier I and Tier II ticket management, Queue managers, and Quality Assurance Analysts. + Responsible for ticket assignment for completion. + ... and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO...Responsible for and leading quality control processes, service improvement, performance monitoring,… more
- Amazon (Jessup, MD)
- …work packages, task orders, service accreditations, risk mitigation strategies, and quality assurance functions. You will join a cadre of program management, ... exceptional Region Manager to provide support to the Infrastructure Strategy and Service Integration Team in the Federal Delivery Organization. The Federal Delivery… more
- Prime Therapeutics (Annapolis, MD)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Johns Hopkins University (White Marsh, MD)
- …II_** who will be responsible for understanding all aspects of coding, quality assurance and compliance with Federal payer documentation guidelines. Works ... and coordinates with Clinical Practice Association, Office of Billing Quality Assurance to include review of documentation....of training annually. _Service Excellence_ + Must adhere to Service Excellence Standards. + Customer Relations. +… more