- R1 RCM (Baltimore, MD)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Intermountain Health (Annapolis, MD)
- **Job Description:** The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies ... Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy +… more
- Stryker (Baltimore, MD)
- …to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As a ... close profitable business and consistently exceed their performance objectives. ** Customer -oriented achievers.** Representatives with an unparalleled work ethic and … more
- Stryker (Baltimore, MD)
- …to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As ... close profitable business and consistently exceed their performance objectives. ** Customer -oriented achievers.** Representatives with an unparalleled work ethic and … more
- R1 RCM (Baltimore, MD)
- …least one year of call center experience + Attention to detail + Strong customer service experience + Ability to multi-task and navigate between multiple systems ... manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Cardinal Health (Annapolis, MD)
- …that all policies and procedures related to providing consistent, supervisor customer / patient care are adhered to, and service & production goals are ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Cardinal Health (Annapolis, MD)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Kestra Medical Technologies, Inc (Annapolis, MD)
- …team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. ... technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra… more
- Cardinal Health (Annapolis, MD)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns regarding status of their… more
- Cognizant (Annapolis, MD)
- Healthcare Customer Service Collections We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position ... Travel: None required About the role: As a Healthcare Customer Service Collections, you will make an...role, you will: + Handle inbound calls as a representative of the hospital to arrange debt repayment based… more
- Cognizant (Annapolis, MD)
- …year of related experience. **Travel:** None required **About the role:** As a Healthcare Customer Service Collections, you will make an impact by Assist our ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...role, you will:** . Handle inbound calls as a representative of the hospital to arrange debt repayment based… more
- Fujifilm (Annapolis, MD)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- Fresenius Medical Center (Essex, MD)
- …policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality ... Nurse Applicant, under the direction or supervision of a Staff Registered Nurse, to ensure provision of quality patient care on a daily basis in accordance with FMS… more
- Cardinal Health (Annapolis, MD)
- …School diploma or equivalent, preferred + Demonstrated high level customer service + Experience conducting and documenting patient medical health insurance ... population or transfer caller to appropriate team member (when applicable) + Resolve patient 's questions and any representative for the patient 's concerns… more
- Johns Hopkins University (Baltimore, MD)
- …successes and priorities for improving performance in meeting and exceeding patient and customer expectations. + Establishes communication channels with ... operational and administrative activities of the Divisions to advance the patient care, research and education missions. This job encompasses the management… more
- Walmart (Cockeysville, MD)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... management, and safety factors. + Consult with other health professionals to prepare patient care plans, observing optometry scope of practice per state board; How… more
- Owens & Minor (Linthicum, MD)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **JOB SUMMARY** Our Respiratory… more
- Genesis Healthcare (Baltimore, MD)
- …and patient (s)' schedule, and timely documentation of services. Provides direct patient care. Provides routine customer relations touch points to ensure ... and in school. With over 38 years of trusted service , our reach spans skilled nursing centers, assisted and...also assists in ensuring coordination of services are successful, customer relations are following the highest standard, and referral… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in ... and customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and maintains technical skills and… more
- American Red Cross (Baltimore, MD)
- …procedures and medical issues with patients, families, and physicians. + Customer service experience, effective verbal communication, and public relations ... act as the go-between for the physician and the patient . **You will travel to different hospitals and Red...+ Disability and Insurance: Short + Long Term + Service Awards and Recognition. **_Commitment to Your Health &… more