- Robert Half Technology (Baltimore, MD)
- …. Install, configure and troubleshoot computer hardware and software . Assist with new permanent onboarding account setup and change requests . Monitor helpdesk ... ticketing system queue and act as primary point of contact . Coordinate break/fix work with company vendors including deliveries and installs . Manage IT projects as needed and assist with departmental projects Requirements Android Development, Cisco… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …solutions. + Assist in developing, maintaining and updating IT documents for use by help desk personnel to expedite problem resolution. + Provide Wireless Device ... Environment certification: + Security+ or equivalent DOD Directive 8570.1 IAT Level II , or + A+/Network+ or equivalent IAT Level I + Relevant education/experience… more
- Lincoln Financial (Annapolis, MD)
- …work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more