- General Dynamics Information Technology (Annapolis, MD)
- …None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ ... 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet… more
- TekSynap (Fort Meade, MD)
- …to determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...all incidents and requests + Provide a positive client support experience + Monitor systems and peripheral equipment, system… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and ... with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital… more
- Eurofins (Baltimore, MD)
- …call tracking applications + Related experience and training in troubleshooting and providing help desk support + Experience with software deployment tools ... discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an...using available information resources + Log interactions and administer help desk software + Redirect problems to… more
- Koniag Government Services (Baltimore, MD)
- …**Other details** + Job Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + Baltimore, MD, USA ... Help Desk Technician Baltimore, MD, USA... Help Desk Technician Baltimore, MD, USA Req #135 Monday,...Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, MD.… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … support environments. Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and resolution of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- … team. Required Qualifications: * Experience: Minimum of 3 to 5 years in IT support or related help desk environments * Education: High School Diploma ... - Intermediate provides Tier 1 and Tier 2 technical support to end users. This role is critical to...Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …HII supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more
- TAI (Pikesville, MD)
- …to deliver a quality product and customer service on schedule. + Provide direct help - desk support to users across the organization using ticketing ... setup/configure new PCs and applications, configure networks and databases, troubleshoot and resolve help desk tickets, and provide assistance to end users. This… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Troubleshooting **Certifications:** Security+ CE - CompTIA ... our differentiator. As a Helpdesk Technician V you will help ensure today is safe and tomorrow is smarter....network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays). +… more
- CVS Health (Annapolis, MD)
- …best products and services to our customers. **Required Qualifications** + 3 years IT Help Desk Support and/or Health Insurance supporting escalation calls ... Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard &… more
- RBR-Technologies (Fort Meade, MD)
- … customers who are integrating Enterprise and IC Attribute and Authorization security services + Help desk support will be provided to aid development teams ... basic database querying abilities + LDAP directories + phone and desk -side customer support + Ticket tracking systems (Request Tracker(RT), JIRA, or Redmine) +… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 3 Location Fort Meade,...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. ... compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 3 Candidate must have...support , to professional development opportunities, we're here to help you grow your career and create lasting relationships.… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 1 Location Fort Meade,...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. ... compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 1 Candidate must have...support , to professional development opportunities, we're here to help you grow your career and create lasting relationships.… more
- **Description** The Digital Modernization Sector has an opening for a ** Help Desk Technician / Junior Developer** to work in Woodlawn, MD **This position ... days a week.** We are in search of a ** Help Desk Technician with developer aspirations** to...on incidents and responses to determine how to improve support . + Communicating clearly, concisely, and professionally to technical… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense...team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency ... that system users experience minimal disruption and receive timely support to continue their critical operations. To do well...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
- Amentum (Linthicum, MD)
- …the Cyber, Security, & Intel space? If so, look no further. We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime ... Information Assurance (IA) contract. In this role you will support challenging, mission-critical projects that make a direct impact on the nation's security and… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …computer programming or operations. Three years of this experience must be in a Help Desk or Service Desk environment creating, managing, and supporting ... Service Desk Manager (IT Assistant Director I) Salary $89,913.00..., Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support Office… more
- SAIC (Fort Meade, MD)
- …will be able to demonstrate initiative and anticipate requirements. This position will provide help desk and developmental support , inclusive of: + Develop ... Information Knowledge Management **SharePoint Developer** on the Comprehensive Cyber Support Services III contract located at **Ft. Meade, MD**...and update Help Desk scripts and templates to maintain and promote uniformity… more