- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Annapolis, MD)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Ellicott City, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ELLICOTT CITY, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Annapolis, MD)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Bridgestone Americas (Baltimore, MD)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Organon & Co. (Annapolis, MD)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Annapolis, MD)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Aaron's Inc (Baltimore, MD)
- ** Customer Accounts Manager ** The salary range for this role is $17.75 to $18.50 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Hilton (Annapolis, MD)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Annapolis, MD)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Acosta Group (Baltimore, MD)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** BALTIMORE, Maryland, 21209 **Ref #:** 83398 **Pay Rate:** $ 16.00 ** ... Time Off (PTO) program **Description and Requirements** The Associate Customer Manager covers a designated territory and...+ Set and review performance objectives with the Sales Manager . ** Experience and Qualifications** : + Bachelor… more
- Dodge Construction Network (Annapolis, MD)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- Renaissance (Baltimore, MD)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- UKG (Annapolis, MD)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Annapolis, MD)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Annapolis, MD)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Deloitte (Baltimore, MD)
- OMS/Connected Customer Solution Architect Manager We are a team of strategic advisors, architects, and implementers who drive business transformations. Our ... and create greater supply network synergy and value. The Work You'll DoAs a Manager you will work in a collaborative and diverse team environment providing many… more
- Ryder System (Annapolis, MD)
- …in experience in transportation/logistics industry a plus., Preferred + Customer experience insights methods, analytics, tools, and practices. Advanced, ... error reduction, and improved resource utilization. The Core Products Manager collaborates closely with our internal Supply Chain Product...will have a higher impact. + Provide analytics and customer and experience insights down to the… more
- Applied Materials (Linthicum, MD)
- …. **Work Location:** Utica, NY **Key Responsibilities** + Develops and maintains customer relationship with all relevant individuals in his/her district at all ... times, at all levels. Performs regular customer visits. + Manages, coaches and directs all ...multiple factors including location, hire grade, job-related knowledge, skills, experience , and with consideration of internal equity of our… more