- Xerox (Towson, MD)
- Service Delivery Manager - Baltimore, MD **General Information** Press space or enter keys to toggle section visibility City Baltimore, Columbia, Frederick, ... Xerox, we make work, work. Learn more about us at www.xerox.com . **Scope:** The Service Delivery Manager position has a key role in service delivery… more
- SHI (Annapolis, MD)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. ... The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer… more
- Ensono (Annapolis, MD)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Datavant (Annapolis, MD)
- …sources of de-identified real world data (eg, claims). As the Retrieval Solutions Delivery Manager , you will be responsible for the successful execution of ... Own execution of record retrieval projects for LS customers, ensuring smooth delivery and customer satisfaction. Drive project scoping to ensure customers and… more
- Amazon (Jessup, MD)
- …exceptional Region Manager to provide support to the Infrastructure Strategy and Service Integration Team in the Federal Delivery Organization. The Federal ... managing multiple concurrent region expansion work packages, task orders, service accreditations, risk mitigation strategies, and quality assurance functions. You… more
- Elevance Health (Hanover, MD)
- **Account Service Manager Sr - Pharmacy Account Management** **Location:** This role requires associates to be in-office 1 - 2 days per week, fostering ... the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience...health outcomes by putting the patient first. The **Account Service Manager , Sr,** is responsible for providing… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...prioritize and coordinate resolution efforts. + Track and report service metrics to improve response and delivery … more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …current processes, identify inefficiencies, and design optimized workflows to enhance service delivery . Ensures 3-year funnel, delivering required impact ... self. Become a **maker of possible** with us. The Senior Manager , Technical Service Excellence is responsible for leading and executing continuous improvement… more
- CDM Smith (Towson, MD)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/customer- service -center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Nutanix (Annapolis, MD)
- …commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service delivery . By fostering a culture of teamwork and ... lasting client relationships? If so, joining Nutanix as a Service Sales Manager will empower you to...with key internal and external stakeholders to promote seamless service delivery and customer satisfaction. + Establish… more
- Motion Recruitment Partners (Annapolis, MD)
- …of services. + Proactively identify and resolve issues or blockers within service delivery . + Hold cross-functional teams accountable for performance and ... Sr. Mission Manager **Remote Only** Contract to Hire $70/hr -...+ Proven success in managing enterprise clients and driving service delivery excellence. + Strong understanding of… more
- Ensono (Annapolis, MD)
- …reports to Senior Manager , Data Center Operations. **What You Will Do:** ** Service Delivery Excellence** + Manage overall delivery & support process ... Manager , Data Center Operations - Mainframe OperationsRemote -...world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients… more
- EMCOR Group (Baltimore, MD)
- **Description** **Job Title: Assistant Project Manager , Construction (Mechanical)** **Location: Baltimore, MD** **Reports to: Project Manager ** **FLSA Status: ... leading mechanical contractors in the eastern United States. Our construction and service (mechanical and electrical) experience includes a broad range of commercial… more
- Deloitte (Baltimore, MD)
- …you'll do Deloitte Cyber has an opening for a Cloud Security Architect ( Manager /Specialist Master). The cloud security architect plays an integral role in defining ... Cyber Risk space. Responsibilities include: + Lead the overall delivery of Azure Cloud Cyber Risk projects in a...of Azure Cloud Cyber Risk projects in a project manager and or architect role, overseeing the activities of… more
- GE Aerospace (Baltimore, MD)
- …AMS). + Partner with HR, Payroll, Product, DT, and Legal teams to ensure service delivery meets operational needs and compliance standards. + Ensure appropriate ... **Job Description Summary** The HR Operations Vendor Relationship Manager will be a key liaison between the...+ Identify opportunities to reduce contract cost through improved service delivery , automation, and employee experience +… more
- Motion Recruitment Partners (Annapolis, MD)
- …services are delivered in line with SLAs and KPIs. + Escalate and resolve service delivery issues efficiently and transparently. + Monitor service metrics ... Mission Manager **Remote Only** Contract to Hire $60/hr -...space. + Familiarity with SOC operations, cybersecurity terminology, and service delivery workflows. + Experience with contract… more
- The ODP Corporation (Glen Burnie, MD)
- …the print production process, managing print equipment and supplies, and ensuring the delivery of high-quality print materials. The Print Manager will help lead ... **Overview** As a Retail Print Manager at Office Depot, Inc., you will play...conducted by a third-party. **Primary Responsibilities:** + **Sales and Service Excellence:** + Owns ensuring delivery of… more
- Ryder System (Baltimore, MD)
- …management team assigned to the branch (es) to include the Operations Manager , Operations Supervisors, Technicians In Charge, Customer Service Coordinators and ... ._ **Job Description** : **_Now hiring a Sr. Operations Manager for our Baltimore, MD location!_** **Position Summary** The...section of the Customer Care Plan to ensure effective delivery of service .Conduct customer visits and Annual… more
- Barnes & Noble Education (Baltimore, MD)
- …customers, and play an instrumental role in carrying out the directives of the manager . Cash handling, customer service , team building, and problem solving are ... customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager...team members or other management team members to ensure delivery of services, sales, and customer service .… more