- CAI (Annapolis, MD)
- Technical Support Analyst **Req number:** R6911 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology ... or loan application experience. **Job Description** We are looking for a ** Technical Support Analyst ** for a **full-time, fully remote** opportunity. The… more
- Pearson (Annapolis, MD)
- …to resolution of software, hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and ... utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact center… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... & deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team… more
- Oracle (Annapolis, MD)
- …Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion ... **Job Description** As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added… more
- Oracle (Annapolis, MD)
- …to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Johns Hopkins University (Baltimore, MD)
- …Jhpiego Help Desk team members, as scheduled in Baltimore/Washington DC Classified Title: Sr. Technical Support Analyst Job Posting Title (Working Title): IT ... The **IT Technical Support Officer** provides frontline technical support for Jhpiego's global staff, including user support for equipment, software,… more
- Johns Hopkins University (Baltimore, MD)
- …- Awareness + Security: Awareness + Issue Tracking - Developing Classified Title: Sr. Technical Support Analyst Job Posting Title (Working Title): Zoom ... and development of junior staff members. _Relationship Management_ + Provide technical support in the use of computing devices, software products, and operations… more
- T. Rowe Price (Owings Mills, MD)
- …The Global Digital & Marketing Enablement Technology team is looking for a hands-on technical Lead Business Analyst to support our Marketing Technology pr ... and in your community. Y ou'll enjoy resources to support your career path, as well as compensation ,...work is in alignment with the overarching business and technical strateg ies . This role requires robust conceptual… more
- CACI International (Fort Meade, MD)
- …to ensure technical excellence in mission-critical environments You will support technical teams, develop innovative cyber solutions, and integrate ... SIGINT Analyst ( Technical Targeting Officer - TTO)...resource effectiveness. Additionally you will providing guidance, coaching, and support the training within the technical area… more
- Zoom (Annapolis, MD)
- What you can expect We're looking for a Competitive Technical Analyst to join Zoom's Insight team. You'll be responsible for technical research and analysis, ... conducting hands-on product assessments, and maintaining internal tools to support comprehensive market intelligence and strategic decision-making. You'll spend time… more
- M&T Bank (Baltimore, MD)
- …scripts, validate system behavior, and troubleshoot both hardware and software issues. + ** Technical Support :** Serve as second-level support for escalated ... solutions? Join our Treasury Management Services team as an Analyst , where you'll play a critical role in configuring...client calls to gather requirements, ask clarifying questions, and support testing and training efforts. + **System Testing &… more
- Cognizant (Annapolis, MD)
- **Reimbursement Technical Analyst ** **Location: Remote** **Employment Type: Full-Time** **Job ID: 00066154621** **About the role** As a Reimbursement ... Technical Analyst Associate, you will make an...tables remain current. + Partner with operations teams to support organizational growth and process improvements. + Communicate ideas… more
- Oracle (Annapolis, MD)
- …and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A ... of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support … more
- Johns Hopkins University (Baltimore, MD)
- … Analyst is responsible for data analytics and additional support for performance measures, ongoing measurement, data collection, reporting, data visualizations, ... the strategic design and maintenance of business intelligence applications. The Sr. Analyst will identify, research, and resolve technical problems. The Sr.… more
- Oracle (Annapolis, MD)
- …Technology, Engineering, or related field. + 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: + Oracle ... base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics… more
- Johns Hopkins University (Baltimore, MD)
- … Analyst is responsible for data analytics and additional support for performance measures, ongoing measurement, data collection, reporting, data visualizations, ... design and maintenance of business intelligence applications. The Business Intelligence Analyst will identify, research, and resolve technical problems. The… more
- GovCIO (Annapolis, MD)
- …resolution to end-user issues or questions. The incumbent will provide operational and technical support to resolve application, functional and technical ... **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be… more
- Evolent (Annapolis, MD)
- …for the mission. Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support ** is a highly motivated person with excellent communication ... various departments within Evolent. This person will provide high quality operational, technical , and systems support to preserve customer satisfaction and… more
- Johns Hopkins University (Baltimore, MD)
- …student financial records. In addition to providing back-office and student-facing support , the Business Analyst proactively identifies process improvement ... cross-functional solutions that strengthen student account management university-wide. This Business Analyst for Student Accounts will also support JHUs… more
- Applied Technology Services (Baltimore, MD)
- …and configurations to enhance performance, scalability, and maintainability. + Expert Technical Support : Provide advanced troubleshooting expertise and resolve ... collaborate with stakeholders, and produce clear, high-quality documentation to support end-users, administrators, and developers. By combining technical … more