- PDS Defense (Herndon, VA)
- **Call Center/ Customer Service** ** Customer Resolution Specialist ** Herndon, VA Posted: 12/4/2025 Job Description Job ID#: 214547 Job Category: Call ... Type: Associate - W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolution Specialist , in Herndon, VA. Job ID#214547** **Job Description:** The … more
- PDS Defense (Herndon, VA)
- …in Herndon, VA. Job ID#214548** **Job Description:** The Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, ... **Call Center/ Customer Service** **AOG Customer Resolutions Specialist ** Herndon, VA Posted:...alternative solutions and facilitate the collaboration with between the customer and available resources to achieve resolution … more
- Amazon (Herndon, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing ... GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and...that arise or submitting and tracking tickets for issue resolution . + Provide support with help desk functions such… more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …real-time monitoring, proactive maintenance, incident detection and response, problem resolution , and network performance reporting across the agency's nationwide ... They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) … more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and… more
- M. C. Dean (Chantilly, VA)
- …engineering, and cybersecurity industries. We are seeking a **Program Support Specialist 1** to join our **Security and Electronic Systems (SES)** business ... and commercial customers across high-growth markets. Responsibilities The Program Support Specialist 1 is responsible for providing day-to-day project support for… more
- Koniag Government Services (Chantilly, VA)
- …Solutions, LLC a Koniag Government Services company, is seeking a Quality Assurance Specialist to support KTIS and our government customer . This is a ... testing for system updates and enhancements Document and track defects through resolution + Conduct accessibility testing to ensure Section 508 compliance Test… more
- L3Harris (Ashburn, VA)
- …land, sea and cyber domains in the interest of national security. Job Title: Specialist , Field Flight Test Engineering Job Code: 30789 Job Location: Ashburn, VA Job ... and problem-solving skills. The role includes system preparation, troubleshooting, maintenance, customer support, and training. The position requires up to 50%… more
- DXC Technology (Ashburn, VA)
- …the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our ... Orleans, LA: Ashburn, VA * Tulsa, OK **Overview:** The SAP FI Specialist is responsible for implementing, configuring, and supporting SAP Financial Accounting (FI)… more
- Parsons Corporation (Centreville, VA)
- …Subject Matter Expertise (SME) /Craftsman level capabilities and take the lead in resolution of technical issues + Primary Customer contact + Primary interface ... possible. **Job Description:** Parsons is looking for an amazingly talented **Logistics Specialist (ALIS/ODIN)** to join our team! In this role you will **support… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …restoring service to users as quickly as possible, troubleshoot toward the resolution of incidents, and manage incidents to completion. * Compiles incident ... maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. *… more
- CACI International (Chantilly, VA)
- …of a Service Desk Technician and Mission IT Operator, delivering both customer -facing support and direct operational monitoring to ensure continuity of service and ... rapid issue resolution . As a Frontline Account Manager, you will provide...and multitasking ability, along with a strong commitment to customer satisfaction and operational excellence. You will support system… more
- M&T Bank (Centreville, VA)
- …for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. ... priority. Builds and develops branch staff. + Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to… more
- Leidos (Ashburn, VA)
- …actions and priorities, technical analysis and root cause analyses, and interfacing with the customer . + Partner with other task leads in support of customer ... key metrics and processes and deliver technical presentations to various levels of customer leadership. + Interface with senior DHS & CBP leaders and directors to… more
- Koniag Government Services (Chantilly, VA)
- …is seeking a Help Desk Technician to support ATS and our government customer . This is a remote position. We offer competitive compensation and an extraordinary ... + Deliver quality help desk support services to a customer base of about 2,000 geographically dispersed users +...+ Provides Tier I and II technical software problem resolution for clients by performing problem diagnosis and guiding… more
- Nightwing (Sterling, VA)
- …impact - Track and document forensic analysis from initial participation through resolution - Coordinate with Government staff and customer personnel to ... 2 and Teir 3 incident response, and immediate investigation and resolution using host-based, cloud-based and network-based cybersecurity analysis capabilities. Team… more
- Nightwing (Sterling, VA)
- …2 and Teir 3 incident response, and immediate investigation and resolution using host-based, cloud-based and network-based cybersecurity analysis capabilities. Team ... We are seeking Cyber Threat Hunters to support this critical customer mission. Responsibilities: - Acquire/collect computer artifacts (eg, malware, user activity,… more
- CACI International (Chantilly, VA)
- …* * **The Opportunity:** CACI is looking for a BeyondTrust Engineer to support our customer to provide a common set of required EIT services across 187 bases to ... Privileged Remote Access, and Password Safe solutions for our USAF customer . **Responsibilities:** As a BeyondTrust Engineer, you will provide analysis, design,… more