- AeroVironment (Herndon, VA)
- …5-7 years of experience in IT support, with at least 2 years in a senior technician, engineer , or escalation role. + ITIL Foundation Certification (minimum). ... member of the IT Service Desk team and serves as the highest technical escalation point for end-user support. This role is responsible for resolving highly complex… more
- Palo Alto Networks (Reston, VA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... a few! **Your Career** This is a highly visible, senior level position on a small but growing team...for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or… more