- Cornell Scott Hill Health Corporation (New Haven, CT)
- The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, ... helpful and comprehensive manner. The Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling… more
- Hartford HealthCare (Hartford, CT)
- …telephones and other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to ... and productivity in all areas of our call center operation and customer service delivery by identifying improvement opportunities, and recommending… more
- Highmark Health (Hartford, CT)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Travelers Insurance Company (Hartford, CT)
- …+ Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy and motivation to follow up ... you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base... Care Advisor trainees will work in a dynamic service center where professionalism and commitment to… more
- Fujifilm (Wallingford, CT)
- …answered in the CSC through emergency 800 number. + Participates in the after-hours on- call Customer Service Center support. + Processes non-related ... system problem records in CRM. + Performs other duties as directed by the Customer Service Center Manager. + Comply with all applicable US Food and Drug… more
- M&T Bank (South Glastonbury, CT)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Cromwell, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Hartford, CT)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Sharecare (Hartford, CT)
- …required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical environments ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Sharecare (Hartford, CT)
- …experience in managing call center operations or a similar customer service /support environment. + Strong leadership and team management skills + ... role is integral in ensuring the success of our employee support call center , driving performance improvements, and fostering a positive and efficient work… more
- Robert Half Technology (Waterbury, CT)
- …Troubleshooting. * Proficiency in Password Reset procedures is required. * Previous experience in a Call Center Customer Service role is desirable. * ... well as part of a team. * Possess a customer -oriented mindset with a focus on providing prompt and...mindset with a focus on providing prompt and efficient service . * Familiarity with common software and hardware used… more
- CAI (Hartford, CT)
- …in healthcare or customer service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both ... Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us...continuity of care + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Hartford HealthCare (Middletown, CT)
- …for upfront collections. * Other Duties as assigned * 1 year hospital customer service , registration, financial counseling and/or insurance verification. * Basic ... **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group Specialists* **Title:** * Call Center Representative - Cardiology * **Location:**… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- The Goodyear Tire & Rubber Company (Wethersfield, CT)
- …responsible for managing all location staff functions in order to provide exceptional customer service while maintaining the financial integrity of the Company. ... #womentrades #diversityintech #skilledtrades #futureofwork General Manager Truck Care, Truck Service Center Manager, Operations Manager Truck Care, … more
- Allied Universal (Middletown, CT)
- …and provides level-one help desk support and services in a fast paced call center environment. Part Time Day/Night shift rotation **RESPONSIBILITIES:** + ... Center Operator I performs ongoing monitoring of the customer 's wide variety of networks and services; coordinates with...and experience will be considered. + Must have strong customer service and interpersonal skills + Possess… more
- Hartford HealthCare (Newington, CT)
- …confidentiality of appropriate patient, staff and management data is maintained. o Models customer service standards and demonstrates value for all people in the ... work environment. o Effectively models and upholds a customer service orientation with staff to meet the legitimate needs of all internal and external customers.… more
- CenterWell (Hartford, CT)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... work experience + Experience in mail order and/or retail pharmacy setting + Previous call center experience in a pharmacy setting + Strong communication and… more
- Sharecare (Hartford, CT)
- …one's knowledge of company products and services as well as past experience in call center operations. The Center Support Services Manager will demonstrate ... by consulting with stakeholders and using needs assessments + Attend to escalated customer service issues and ensure effective and long-term problem resolution +… more