- Robert Half Office Team (Bloomfield, CT)
- Description Our client in Bloomfield is seeking a customer -focused Call Center / Customer Service Specialist to join their team on a contract basis. ... support as needed Requirements + Previous experience in a call center or customer service role preferred + Excellent verbal and written communication… more
- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …when required. **Required Qualifications** + High School Diploma or GED. + Minimum 2 years call center customer service experience. + Minimum 1 years ... The Senior Customer Service representative is responsible for...call volumes. + Responsible for providing support to customer service representatives (CSRs) on weekends, when… more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (Vernon, CT)
- …High school diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well organized individual with time management and… more
- M&T Bank (Vernon, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Hartford, CT)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- TEKsystems (Bloomfield, CT)
- …the CRM system. What We're Looking For + Experience: 0-2 years in customer service or call center . + Comfortable handling 100-160 tickets/calls per day ... a fast-paced environment. + Typing speed of 65 WPM or higher. + Skills in customer service , call center support, data entry, Microsoft Office. + Strong… more
- Fair Haven Community Health Care (New Haven, CT)
- …workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency. + Implement tools and ... This position is onsite in New Haven, CT The Call Center Manager is responsible for the... environment. + Demonstrated success in building and scaling customer service teams in fast-paced environments. Experience… more
- Fair Haven Community Health Care (New Haven, CT)
- We are seeking a Call Center Representative to join our dynamic team! (This a remote position in Connecticut, training onsite) The Call Center ... closely .with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while...managing a high volume of incoming calls in a call center environment. Schedules patient appointments and… more
- Humana (Hartford, CT)
- …Network, voice and telecom services + Network infrastructure hardware and related services + Call center and customer engagement platforms + UCaaS (Unified ... The IT Vendor Management Lead - Network, Telecom & Call Center Platforms is responsible for managing...and partners with Network Engineering, Voice Engineering, Infrastructure, and Customer Service leadership to optimize spending and… more
- MetLife (Bloomfield, CT)
- … Customer Care Supervisor ensures that the service team offers a customer -centric experience on every call that is consistent with GCS values and ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and… more
- Amentum (East Hartford, CT)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...expected that providing applicants with the highest level of customer service is primary in all responsibilities.… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Kelly Services (Farmington, CT)
- …screens while maintaining accuracy **What You'll Bring** + Previous customer service experience required ( call center experience strongly preferred) + ... **Kelly Services** is hiring a **Contact Center Customer Service Representative I** in **Farmington, CT** ! If you're comfortable handling high-volume … more
- Aspen Dental (Hartford, CT)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Fresenius Medical Center (New Haven, CT)
- …in word processing, spreadsheet, database and email applications. + Excellent customer service skills to successfully handle confidential information with ... **PURPOSE AND SCOPE:** The Field Service Technician performs client-site installation, service ...the essential functions. + Participation in the District On Call Technician (DOCT) and National After Hours On … more
- Oracle (Hartford, CT)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...is used and monitored by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and… more
- Oracle (Hartford, CT)
- …of enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + ... Rack and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Eversource Energy (East Berlin, CT)
- …service and information needs and resolve complaints\. Working in conjunction with the call center and field personnel is accountable for managing customer ... element outages and assesses risk to determine whether the outage will affect customer service and/or the systems integrity\. + Identifies, develops and… more