- Fair Haven Community Health Care (New Haven, CT)
- …high-quality medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical ... and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule… more
- Hartford HealthCare (Middletown, CT)
- …*moment*. **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group Specialists* **Title:** * Call Center Representative - Cardiology * ... **Location:** *Connecticut-Middletown-420 Saybrook Rd Middletown (10254)* **Requisition ID:** *25155921* more
- Cardinal Health (Hartford, CT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Cornell Scott Hill Health Corporation (New Haven, CT)
- The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful ... and comprehensive manner. The Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling module of… more
- AbbVie (New Haven, CT)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Cognizant (Hartford, CT)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Evolent (Hartford, CT)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... English (validated via bilingual assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability to handle a heavy call … more
- Highmark Health (Hartford, CT)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Sharecare (Hartford, CT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- The Cigna Group (Bloomfield, CT)
- …of Pharmacy technician experience required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and ... patients' dreams of having a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to ensure patients receive the… more
- CVS Health (Hartford, CT)
- …May track and trend data. Coaches, trains and assists in the development of call center staff, as required. + Participates in and/or leads special ... Customer Service experience in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and… more
- Highmark Health (Hartford, CT)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Cardinal Health (Hartford, CT)
- …be proficient in both English and Spanish languages + Customer service experience in a call center environment is desirable + Basic knowledge of, or ability to ... with the highest degree of courtesy & professionalism, with the goal of one- call resolution & patient retention. + Maintains a working knowledge of all company… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Meriden, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... them with my immediate Supervisor or my Human Resources representative . ADDENDUM: FTN Group- International RN EDUCATION and LICENSURE:...12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **EOE,… more
- Fresenius Medical Center (East Hartford, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... in the North CT Area: Newington, Meriden, East Hartford, Bristol, Plantsville, Bloomfield * No Overnight, No On- Call , No Sunday's **EOE, disability/veterans** more
- Fresenius Medical Center (New Haven, CT)
- …licensed staff to ensure reliable and adequate coverage and participates in 24/7 on- call coverage as assigned. + Participate in staff training and orientation of new ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Pfizer (Hartford, CT)
- …makers within Health systems and/or their assigned accounts. In addition, this representative will also seek opportunities to compliantly gather customer and market ... effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights. *… more