- Vontier (Hartford, CT)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Hartford, CT)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (West Haven, CT)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Michaels (New Haven, CT)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Vontier (Hartford, CT)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (New Haven, CT)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Yarde Metals, Inc. (Southington, CT)
- Quality Manager Southington, CT Yarde Metals is a world-class metals service center with a reputation for delivering quality products-the first time, on ... values its associates. Job Summary We are searching for an experienced Quality Manager responsible for developing, executing, and monitoring the organization's … more
- Copeland (Hartford, CT)
- …Services organization. This critical position leads a team of Field Service Specialists responsible for onsite startup, commissioning, and troubleshooting of ... project readiness, support technicians in real-time, and ensure consistent, high- quality delivery of our onsite services. This is an...the field and is now ready to lead and coach a team, apply their knowledge more broadly, and… more
- Savers | Value Village (Manchester, CT)
- …responsibilities and oversee the entire store as acting manager in-charge when assigned. ** Customer /Donor Service ** + Receive and respond to customer /donor ... pace. The Production Manager's supervision takes the form of quality control checking and side-by-side involvement in the work...the example for, as well as training and coaching, customer /donor service expectations to team members. +… more
- Insight Global (North Haven, CT)
- …an ability to proctor, coach , and teach others. * Provides reliable, high quality customer support. * Provides customer instruction on system operation ... Job Description * Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or...and completion of assigned tasks. * Provides documentation of service and hours worked. * Completes and submits all… more
- Mary Wade (New Haven, CT)
- …to offer health plans through Cigna , a leading health insurer with award-winning customer service and in-person help around the state. ConnectiCare has an ... shifts At Mary Wade you will experience a high quality professional culture focused on resident needs. We strive...staff development program places you with a CNA Training Coach who delivers hands-on, side-by-side training. Additional training and… more
- SHI (Hartford, CT)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Taco Bell (Middletown, CT)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more
- SHI (Hartford, CT)
- …implement communication strategies, and coach others to improve their communication skills. Customer Service : Can lead strategic customer service ... the ITAM Administrator activities, while ensuring the process and quality standards are maintained for all ITAM deliverables *...initiatives, inspire others to prioritize customer service , and foster a culture of continuous customer… more
- TD Bank (New Haven, CT)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and… more
- The Cigna Group (Bloomfield, CT)
- …clinical information, and the fostering of positive collegial relationships. - Addresses customer service issues with mentoring and support from leadership ... quality outcomes for customers/members with a focus on service and cost - Improves clinical outcomes through daily...quality projects. - Serves as a mentor or coach to other Medical Directors and other colleagues in… more
- Monro Muffler/Brake (East Hartford, CT)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- TD Bank (North Haven, CT)
- …+ Positively embraces change + Adheres and participates in TD's Shared Commitments + Models quality service at every Customer interaction + Be engaged in ... the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to...to improve delivery of work with high attention to quality standards + Actively takes ownership of own career… more
- ITT (Hartford, CT)
- …around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building ... will have full responsibility to source, hire, train, develop, coach and manage the workforce that will carry out...Develop and implement strategies that enable best in class service delivery, cost control & new capabilities + Manage… more
- Pearson (Hartford, CT)
- …incentive program, and information on benefits offered is here. 1146646 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more